Free 2007 National Labor Relations Board - Federal

2007 National Labor Relations Board Annual Employee Survey Results
1) Interpretation of Results: The Agency scored especially high (overall greater then 65% favorable) on survey questions related to Personal Work Experience, and Recruitment Development and Retention. The survey identified opportunities for improvement in the areas of Performance Culture and Job Satisfaction. Based on the survey results, the NLRB provides a good balance between work and family life, and employees see the value of the work that they do. The survey results also indicate that employees have the necessary skills to accomplish organizational goals. 2) How the survey was conducted: The survey was conducted online from August 6, 2007 until August 31, 2007. 3) Description of sample: All 1,739 full-time permanent employees of the agency were surveyed. 4) Survey items and response choices: See the tables on following pages. 5) Number of employees surveyed, number responded, and representativeness of respondents: Of the 1,739 employees surveyed, 1,255 responded, for a 72% response rate. These respondents are representative of the population except the Board has proportionately more survey respondents and the General Counsel has proportionately fewer respondents compared to their populations. Supervisory Status Non-supervisor Team Leader Manager or Supervisor* Executive Gender Male Female Are you: Hispanic or Latino Yes No Racial Category White Black or African-American Native Hawaiian or Other Pacific Islander Asian American Indian or Alaska Native Two or more races (not Hispanic or Latino) Sub-Agency General Counsel Board Population 76% 0% 21% 4% 38% 62% 8% 92% 66% 22% 0.1% 3% 0.2% 1% 87% 13% Respondents 70% 5% 21% 4% 37% 63% 10% 90% 72% 22% 0% 3% 1% 2% 75% 25%

* Managers and Supervisors are combined for comparison to agency data. Survey data for Managers and Supervisors is broken out in the Demographics section.

1

2007 Annual Employee Survey Results for National Labor Relations Board All Respondents Surveys Sent: 1739
Prescribed Questions: Personal Work Experiences Item Text 1. The people I work with cooperate to get the job done. 2. I am given a real opportunity to improve my skills in my organization. 3. My work gives me a feeling of personal accomplishment. Frequencies Percentages Frequencies Percentages Frequencies Percentages Frequencies 4. I like the kind of work I do. Percentages Frequencies 5. I have trust and confidence in my supervisor. Percentages Item Text 6. Overall, how good a job do you feel is being done by your immediate supervisor/team leader? Frequencies Percentages 30.5% Very Good 421 34.0% 38.6% Good 436 35.2% 14.1% Fair 225 18.2% 8.8% Poor 97 7.8% 7.9% Very Poor 59 4.8% 100.0% Total 1238 100.0% 30.7% 380 51.8% 480 11.6% 176 3.9% 110 2.1% 98 100.0% 1,244 Strongly Agree 346 27.7% 194 15.6% 295 23.7% 382 Agree 691 55.2% 554 44.4% 603 48.4% 645 Neither 113 9.0% 229 18.4% 191 15.3% 145 Disagree 81 6.5% 185 14.8% 106 8.5% 48 Strongly Disagree 20 1.6% 85 6.8% 51 4.1% 26 Total 1,251 100.0% 1,247 100.0% 1,246 100.0% 1,246

Surveys Returned: 1255

Response Rate: 72%

2

Prescribed Questions: Recruitment, Development & Retention Item Text 7. The workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals. 8. My work unit is able to recruit people with the right skills. 9. I know how my work relates to the agency's goals and priorities. Frequencies Percentages Frequencies Percentages Frequencies Percentages Frequencies 10. The work I do is important. Percentages 11. Physical conditions (for example, noise, temperature, lighting, cleanliness) allow employees to perform their jobs well. 12. Supervisors/team leaders in my work unit support employee development. Frequencies Percentages Frequencies Percentages Frequencies 13. My talents are used well in the workplace. Percentages Frequencies 14. My training needs are assessed. Percentages 11.9% 34.9% 22.8% 18.9% 8.9% 2.7% 100.0% 23.9% 148 42.2% 433 12.4% 283 14.0% 235 6.3% 110 1.1% 33 100.0% 1,242 48.4% 364 29.2% 301 24.2% 298 37.1% 539 43.2% 477 38.3% 525 7.7% 136 10.9% 212 17.0% 155 3.1% 143 11.5% 142 11.4% 174 1.4% 47 3.8% 88 7.1% 79 2.2% 18 1.4% 24 1.9% 14 100.0% 1,247 100.0% 1,244 100.0% 1,245 Strongly Agree 393 31.4% 173 13.9% 554 44.3% 604 Agree 621 49.7% 475 38.1% 561 44.9% 463 Neither 132 10.6% 271 21.7% 65 5.2% 96 Disagree 67 5.4% 167 13.4% 34 2.7% 39 Strongly Disagree 17 1.4% 78 6.3% 14 1.1% 18 Do Not Know 20 1.6% 82 6.6% 22 1.8% 27 Total 1,250 100.0% 1,246 100.0% 1,250 100.0% 1,247

3

Prescribed Questions: Performance Culture Item Text Frequencies 15. Promotions in my work unit are based on merit. Percentages 16. In my work unit, steps are taken to deal with a poor performer who cannot or will not improve. 17. Creativity and innovation are rewarded. Percentages 7.6% 25.8% 24.7% 22.7% 15.5% 3.6% No Basis to Judge 73 5.8% Do Not Know 90 7.2% 88 7.1% 36 2.9% 100.0% Frequencies Percentages Frequencies 10.7% 55 4.4% 95 31.3% 262 21.1% 321 21.7% 287 23.2% 307 15.9% 311 25.1% 282 13.2% 195 15.7% 192 7.3% 129 10.4% 45 100.0% 1,239 100.0% 1,242 Strongly Agree 133 Agree 390 Neither 271 Disagree 198 Strongly Disagree 165 Do Not Know 91 Total 1,248

Item Text 18. In my most recent performance appraisal, I understood what I had to do to be rated at different performance levels (e.g., Fully Successful, Outstanding). Item Text 19. In my work unit, differences in performance are recognized in a meaningful way. 20. Pay raises depend on how well employees perform their jobs. 21. My performance appraisal is a fair reflection of my performance.

Strongly Agree Frequencies Percentages 199 15.9% Strongly Agree Frequencies Percentages Frequencies Percentages Frequencies Percentages 67 5.4% 45 3.6% 251 20.1%

Agree 484 38.8% Agree 338 27.1% 261 20.9% 535 42.8%

Neither 181 14.5% Neither 277 22.2% 272 21.8% 207 16.6%

Disagree 200 16.0% Disagree 312 25.0% 354 28.4% 136 10.9%

Strongly Disagree 111 8.9% Strongly Disagree 164 13.1% 226 18.1% 85 6.8%

Total 1,248 100.0% Total 1,248 100.0% 1,246 100.0% 1,250 100.0%

4

22. Discussions with my supervisor/ team leader about my performance are worthwhile. 23. Managers/supervisors/team leaders work well with employees of different backgrounds. 24. My supervisor supports my need to balance work and family issues.

Frequencies Percentages Frequencies Percentages Frequencies Percentages

198 15.9% 222 17.9% 471 37.9%

479 38.4% 480 38.6% 508 40.9%

273 21.9% 242 19.5% 136 10.9%

158 12.7% 127 10.2% 40 3.2%

101 8.1% 98 7.9% 62 5.0%

37 3.0% 73 5.9% 26 2.1%

1,246 100.0% 1,242 100.0% 1,243 100.0%

Prescribed Questions: Leadership Item Text 25. I have a high level of respect for my organization's senior leaders. 26. In my organization, leaders generate high levels of motivation and commitment in the workforce. 27. Managers review and evaluate the organization's progress toward meeting its goals and objectives. 28. Employees are protected from health and safety hazards on the job. 29. Employees have a feeling of personal empowerment and ownership of work processes. Frequencies Percentages Frequencies Percentages Frequencies Percentages Frequencies Percentages Frequencies Percentages Frequencies 30. My workload is reasonable. Percentages 31. Managers communicate the goals and priorities of the organization. 32. My organization has prepared employees for potential security threats. Frequencies Percentages Frequencies Percentages 15.7% 157 12.7% 173 13.9% 59.3% 592 47.8% 591 47.4% 12.6% 237 19.1% 209 16.8% 8.5% 154 12.4% 165 13.2% 4.0% 83 6.7% 78 6.3% 0.0% 16 1.3% 30 2.4% 100.0% 1,239 100.0% 1,246 100.0% Strongly Agree 226 18.1% 116 9.3% 143 11.5% 262 21.0% 94 7.6% 195 Agree 412 33.0% 322 25.9% 491 39.4% 627 50.2% 353 28.4% 736 Neither 230 18.4% 297 23.9% 302 24.3% 179 14.3% 301 24.2% 156 Disagree 214 17.1% 284 22.8% 106 8.5% 94 7.5% 279 22.4% 105 Strongly Disagree 157 12.6% 204 16.4% 79 6.3% 54 4.3% 162 13.0% 50 Do Not Know 9 0.7% 20 1.6% 124 10.0% 32 2.6% 54 4.3% 0 Total 1,248 100.0% 1,243 100.0% 1,245 100.0% 1,248 100.0% 1,243 100.0% 1,242

5

Prescribed Questions: Job Satisfaction Very Satisfied Frequencies Percentages Frequencies Percentages Frequencies Percentages Frequencies Percentages Frequencies Percentages Frequencies Percentages Frequencies Percentages Frequencies Percentages 70 5.7% 80 6.5% 69 5.6% 167 13.5% 82 6.7% 95 7.7% 232 18.8% 151 12.3% Dissatisfied 240 19.4% 267 21.7% 264 21.4% 217 17.6% 241 19.5% 204 16.6% 124 10.1% 186 15.1% Very Dissatisfied 88 7.1% 133 10.8% 198 16.1% 160 13.0% 193 15.7% 117 9.5% 69 5.6% 110 9.0%

Item Text 33. How satisfied are you with the information you receive from management on what's going on in your organization? 34. How satisfied are you with your involvement in decisions that affect your work? 35. How satisfied are you with your opportunity to get a better job in your organization? 36. How satisfied are you with the recognition you receive for doing a good job? 37. How satisfied are you with the policies and practices of your senior leaders? 38. How satisfied are you with the training you receive for your present job? 39. Considering everything, how satisfied are you with your job? 40. Considering everything, how satisfied are you with your pay?

Satisfied 512 41.4% 436 35.4% 345 28.0% 464 37.6% 381 30.9% 524 42.6% 612 49.6% 569 46.3%

Neither 327 26.4% 317 25.7% 356 28.9% 225 18.2% 336 27.3% 291 23.6% 196 15.9% 212 17.3%

Total 1,237 100.0% 1,233 100.0% 1,232 100.0% 1,233 100.0% 1,233 100.0% 1,231 100.0% 1,233 100.0% 1,228 100.0%

6

Demographics What is your supervisory status? Non-Supervisor Team Leader Supervisor Manager Executive Are you... Male Female Are you Hispanic or Latino?

N
871 61 163 95 52

%
70% 5% 13% 8% 4%

N
456 789

%
37% 63%

N

%

Yes 118 10% No 1,111 90% Please select the racial category or categories with which you most closely identify.

N
White Black or African-American Native Hawaiian or other Pac. Islander Asian American Indian or Alaska Native Two or more races What is your agency subcomponent? General Counsel Board 859 256 4 35 8 23

%
72% 22% 0% 3% 1% 2%

N
914 308

%
75% 25%

7