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UNITED STATES BANKRUPTCY COURT DISTRICT OF DELAWARE APPEAL TRANSMITTAL SHEET
04-53074 Case Number: _____________________ BK AP If AP, related BK Case Number: ______________________ 01-501

Title of Order Appealed: Granting in part the Motions for Partial Summary Judgment, et al. ____________________________________________________________________________________ Docket Number: _________ 121/149 Date Entered: __________________ 10/30/06,6/9 Item Transmitted: Notice of Appeal Amended Notice of Appeal Docket Number: _________ 151 Motion for Leave to Appeal Cross Appeal 6/19/08 Date Filed: _____________________

*Appellant/Cross Appellant: *Appellee/Cross Appellee Quintus Corporation, Mustang.com, Inc. a Avaya, Inc. _______________________________________ _________________________________________ Counsel for Appellant: Counsel for Appellee: Kimberly Ellen Connolly Lawson Jeffrey S. Goddess _______________________________________________ _________________________________________________ _______________________________________________ _________________________________________________ Reed Smith LLP Rosenthal Monhait & Goddess, P.A. 1201 Market Street Suite 1401 _______________________________________________ _________________________________________________ Suite 1500 P.O. Box 1070 _______________________________________________ _________________________________________________
_______________________________________________ Wilmington,, DE 19899-1070
*If additional room is needed, please attach a separate sheet.

Wilmington, DE 19801 _________________________________________________

Filing Fee paid?

Yes

No Yes No

IFP Motion Filed by Appellant?

Have Additional Appeals to the Same Order been Filed? Yes No Yes If so, has District Court assigned a Civil Action Number? No Civil Action # ____________ Additional Notes: ________________________________________________________________________________

7/8/08 ___________________________ Date
08-44 Bankruptcy Court Appeal (BAP) Number: _____________________ 7/6/06

Lori M. Coster By: ________________________________ Deputy Clerk
FOR USE BY U.S. BANKRUPTCY COURT

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IN THE UNITED STATES BANKRUPTCY COURT FOR THE DISTRICT OF DELAWARE IN RE: QUINTUS CORPORATION, et al., Debtors. ____________________________ QUINTUS CORPORATION, MUSTANG.COM, INC., and ACUITY CORPORATION, Plaintiffs, v. AVAYA, INC., Defendant. ____________________________ ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) Chapter 11 Case No. 01-00501 through Case No. 01-00503(MFW) Jointly Administered

Adversary No. 04-53074

ORDER AND NOW, this 27th day of OCTOBER, 2006, upon consideration of the cross motions for summary judgment filed by the parties, and for the reasons set forth in the accompanying Opinion, it is hereby ORDERED that the motion of the Defendants is GRANTED IN PART; and it is further ORDERED that Count II of the Plaintiffs' complaint is DISMISSED; and it is further ORDERED that the motion of the Plaintiffs is GRANTED IN PART; and it is further

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ORDERED that judgment is entered in favor of the Plaintiffs against the Defendant in the amount of $1,888,410.52.

BY THE COURT:

Mary F. Walrath United States Bankruptcy Judge

cc:

Kimberly E.C. Lawson, Esquire

1

1 Counsel shall serve a copy of this Order and the accompanying Opinion on all interested parties and file a Certificate of Service with the Court.

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SERVICE LIST Kimberly E.C. Lawson, Esquire John G. Harris, Esquire Reed Smith LLP 1201 Market Street, Suite 1500 Wilmington, DE 19801 Counsel for the Chapter 11 Trustee Jeffrey Goddess, Esquire Rosenthal, Monhait & Goddess, P.A. 919 N. Market Street, Suite 1401 Wilmington, DE 19801 Counsel for Avaya, Inc. James D. Arden, Esquire Sidley Austin LLP 787 Seventh Avenue New York, NY 10019 Counsel for Avaya, Inc. Esquire

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IN THE UNITED STATES BANKRUPTCY COURT FOR THE DISTRICT OF DELAWARE IN RE: QUINTUS CORPORATION, et al., Debtors. ____________________________ QUINTUS CORPORATION, MUSTANG.COM, INC., and ACUITY CORPORATION, Plaintiffs, v. AVAYA, INC., Defendant. ____________________________ ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) Chapter 11 Case No. 01-00501 through Case No. 01-00503(MFW) Jointly Administered

Adversary No. 04-53074

OPINION1 Before the Court are cross motions for summary judgment in the above adversary proceeding filed by the chapter 11 Trustee of the Debtors' estate and by Avaya, Inc., the purchaser of substantially all the assets of the Debtors. The Trustee has

also filed a Motion for Sanctions seeking judgment in his favor as a result of Avaya's destruction of books and records essential to the Trustee's case. For the reasons set forth below, the

Court will grant, in part, both motions of the Trustee and will grant, in part, Avaya's motion for partial summary judgment.
1 This Opinion constitutes the findings of fact and conclusions of law of the Court pursuant to Rule 7052 of the Federal Rules of Bankruptcy Procedure.

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I.

BACKGROUND On February 22, 2001, Quintus Corporation ("Quintus") and

its subsidiaries (collectively the "Debtors") filed voluntary petitions under chapter 11 of the Bankruptcy Code. On that same

day, the Debtors executed an Asset Purchase Agreement ("APA") with Avaya, Inc. ("Avaya") for the sale of substantially all the Debtors' assets. In exchange for the Debtors' assets, Avaya

agreed to assume certain of the Debtors' liabilities not to exceed $30 million and to pay $30 million in cash at closing. On

April 6, 2001, the Court entered an Order authorizing the sale of the Debtors' assets free and clear of all claims and interests pursuant to the terms of the APA. 2001 (the "Closing Date"). Subsequently, on January 30, 2002, Kurt F. Gwynne (the "Trustee") was appointed as the chapter 11 trustee in the jointly administered cases. On March 18, 2004, the Trustee filed an The sale closed on April 11,

adversary complaint against Avaya asserting breach of contract and unjust enrichment for failure to pay certain liabilities assumed under the APA. Avaya filed an answer and affirmative After discovery, both parties moved

defenses on April 19, 2004. for summary judgment.

2

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Avaya seeks dismissal of the adversary complaint.2

The

Trustee seeks an order finding that Avaya materially breached the APA and awarding damages accordingly. The Trustee seeks that

relief based on the evidence garnered in discovery and on the fact that Avaya has failed to produce relevant documents essential to the Trustee's case which were in Avaya's sole control and which Avaya was obligated to maintain pursuant to the APA. The motions have been fully briefed and are ripe for decision.

II.

JURISDICTION The Court has jurisdiction over this adversary proceeding

pursuant to 28 U.S.C. §§ 1334(b) & 157(b)(2)(A), (E), (N) & (O).

III. DISCUSSION A. Standard for Summary Judgment

Summary judgment is appropriate where "there is no genuine issue as to any material fact and . . . the moving party is entitled to a judgment as a matter of law." 56(c).
2

Fed. R. Civ. P.

"In deciding a motion for summary judgment, the judge's

Avaya previously filed a motion to dismiss one count of the complaint. The Court deferred ruling on that motion pending the completion of discovery. Because Avaya's motion for summary judgment raises the same issue, this decision moots the dismissal motion. 3

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function is . . . to determine if there is a genuine issue for trial." Josey v. John R. Hollingsworth Corp., 996 F.2d 632, 637

(3d Cir. 1993). The moving party bears the initial burden of demonstrating the absence of a genuine issue of material fact. Huang v. BP

Amoco Corp., 271 F.3d 560, 564 (3d Cir. 2001) (citing Celotex Corp. v. Catrett, 477 U.S. 317, 323 (1986)). Once the moving

party establishes the absence of a genuine issue of material fact, however, the burden shifts to the non-moving party to "do more than simply show that there is some metaphysical doubt as to the material facts." Matsushita Elec. Indus. Co. v. Zenith Radio A party may not defeat a motion

Corp., 475 U.S. 574, 586 (1986).

for summary judgment unless it sets forth specific facts, in a form that "would be admissible in evidence," establishing the existence of a genuine issue of material fact for trial. Civ. P. 56(e).3
3

Fed. R.

See also Fireman's Ins. Co. of Newark, N.J. v.

To rebut a moving party's record, Rule 56(e) requires:

(e) . . . When a motion for summary judgment is made and supported as provided in this rule, an adverse party may not rest upon the mere allegations or denials of the adverse party's pleading, but the adverse party's response, by affidavits or as otherwise provided in this rule, must set forth specific facts showing that there is a genuine issue for trial. If the adverse party does not so respond, summary judgment, if appropriate, shall be entered against the adverse party. Fed. R. Civ. P. 56(e). 4

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DuFresne, 676 F.2d 965, 969 (3d Cir. 1982); Olympic Junior, Inc. v. David Crystal, Inc., 463 F.2d 1141, 1146 (3d Cir. 1972). In determining whether a factual dispute warranting trial exists, the court must view the record evidence and the summary judgment submissions in the light most favorable to the nonmovant. (1986). Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248-49 Issues of material fact are those "that might affect the Id. at 248. An issue

outcome of the suit under governing law."

is genuine when it is "triable," that is, when reasonable minds could differ on the result. Matsushita, 475 U.S. at 587.

In this case, the parties have supported their cross motions for summary judgment with references to depositions and documents garnered through discovery, as well as sworn affidavits. Though

at first blush there appears to be a dispute of fact (whether Avaya paid all assumed liabilities), in reality there is not. The identity of the liabilities actually paid by Avaya is not disputed; the Trustee has obtained copies of all the checks issued by Avaya. The crucial issue in dispute is one of contract

interpretation: which liabilities did Avaya assume? 1. Summary Judgment in Breach of Contract Suit

Summary judgment is proper where contract language is unambiguous and favors the interpretation advanced by the movant. Newport Assocs. Dev. Co. v. Travelers Indemnity Co. of Ill., 162 F.3d 789, 791 (3d Cir. 1998); Tamarind Resorts Assocs. v. Gov't 5

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of the Virgin Islands, 138 F.2d 107, 111 (3d Cir. 1998). "Contract language is not ambiguous simply because the parties disagree on its meaning." E.I. Dupont de Nemours & Co. v. See also

Allstate Ins. Co., 693 A.2d 1059, 1061 (Del. 1997).

Bohler-Uddeholm Am., Inc. v. Ellwood Group, Inc., 247 F.3d 79, 93 (3d Cir. 2001). "Rather, a contract is ambiguous only when the

provisions in controversy are reasonably or fairly susceptible of different interpretations." Rhone-Poulenc Basic Chems. Co. v.

Am. Motorists, Inc., 616 A.2d 1192, 1196 (Del. 1992). Under Delaware law, the starting point for any contractual interpretation is the plain language of the parties' agreement.4 Citadel Holding Corp. v. Roven, 603 A.2d 818, 822 (Del. 1992). "If a writing is plain and clear on its face . . . the writing itself is the sole source for gaining an understanding of intent." City Investing Co. Liquidating Trust v. Cont'l Cas.

Co., 624 A.2d 1191, 1198 (Del. 1993); Klair v. Reese, 531 A.2d 219, 223 (Del. 1987). Where the meaning and application of the terms of the contract are uncertain, the trial court may consider testimony pertaining to antecedent agreements, communications and other factors which bear upon the proper interpretation of the

4 Pursuant to section 10.06, the APA is governed by Delaware law. (Appendix to Opening Brief of Defendant Avaya, Inc., in Support of its Motion for Partial Summary Judgment at A 50 (hereinafter referred to as "Appendix").)

6

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contract.

Klair, 531 A.2d at 223.

See also James River-

Pennington, Inc. v. CRSS Capital, Inc., No. 13870, 1995 WL 106554, at *5 (Del. Ch. 1995) (concluding that where contract is ambiguous, the court is permitted to consider objective, extrinsic evidence of the intent of the parties in drafting the operative language). 2. Sanction for Failure to Produce Documents

The Trustee also seeks summary judgment as a sanction for Avaya's failure to produce documents in discovery. Specifically,

the Trustee argues that Avaya failed to produce the Debtors' general ledger, sub-ledgers, and vendor files from which the Trustee could establish what remains unpaid of the liabilities Avaya assumed. The Trustee argues that Avaya had a contractual

obligation under section 5.05(a) of the APA to maintain those records for seven years after the Closing Date, yet destroyed them within months of Closing. (Appendix at A 36.) The Trustee

contends that the destroyed documents are highly relevant to this litigation because they go to the heart of the dispute: what liabilities were assumed and what assumed liabilities remain unpaid. The Trustee asserts that he is highly prejudiced by the

destruction of the documents, to the extent that the Court does not agree that he is otherwise entitled to summary judgment on the legal bases asserted in his motion for partial summary judgment. See, e.g., Shamis v. Ambassador Factors Corp., 34 F. 7

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Supp. 2d 879, 889 (S.D.N.Y. 1999) (stating that in determining the prejudice suffered as a result of destruction of documents, the court should "examine the materiality and value of the suppressed evidence upon the ability of [the movant] to fully and fairly prepare for trial."). As a result, the Trustee argues

that he is entitled to sanctions, including the entry of judgment in his favor on the complaint. See, e.g., Shepherd v. Am. Broad.

Cos., 62 F.3d 1469, 1479 (D.C. Cir. 1995) (concluding that judgment is appropriate sanction where destruction of documents deprives adversary of critical evidence). Avaya responds that there is no evidence that it intentionally destroyed these documents to suppress the truth. The destruction occurred in 2001 or 2002, long before the Trustee commenced this adversary proceeding (and before the Trustee was even appointed). find Therefore, Avaya asserts that the Court cannot

that the destruction of documents was done in anticipation

of litigation - a necessary element to sanction a party for document destruction. See, e.g., Shamis, 34 F. Supp. 2d at 888-

89 ("A condition precedent to the imposition of sanctions is whether [the party charged with destruction] knew or should have known that the destroyed evidence was relevant to pending, imminent or reasonably foreseeable litigation."). Further, Avaya

argues that it substantially fulfilled its obligation to retain the records, because it gave copies to the Debtors' financial 8

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adviser.

Finally, it asserts that the Trustee is not prejudiced

by the document destruction because all the documents relevant to the issue before the Court have been produced, namely the Final Schedule, which Avaya asserts is the definitive list of all liabilities which it assumed. To sanction a party who has destroyed evidence, the court must consider: (1) the degree of fault of the party who altered or destroyed the evidence; (2) the degree of prejudice suffered by the opposing party; and (3) what degree of sanction is necessary to avoid substantial unfairness to the opposing party and to deter such conduct by others in the future. Schmid v.

Milwaukee Elec. Tool Corp., 13 F.3d 76, 79 (3d Cir. 1994). The Court finds that in this case, contrary to Avaya's assertion, the destruction of documents was not unintentional; rather Avaya deliberately deleted the Debtors' electronic records in order to give itself more computer space.5
5

The records were

Avaya's assertion that it gave hard copies of the documents to the Debtors' financial adviser is not supported by the record. Although the Debtors' former CFO, Mark Thompson, testified that he boxed his records and left them behind for the Debtors' advisers, there is no evidence that those records were all the Debtors' financial records. (Opening Brief in Support of Chapter 11 Trustee's Motion for Sanctions for Spoliation of Evidence, Exhibit D.) Another former employee of the Debtors and Avaya, Rosie Nguyen, testified that she sent the Debtors' financial records to Avaya's archives. (Id., Exhibit A.) Further, the Debtors' financial advisers testified that the records they received were extremely limited. (Reply Brief in Support of Chapter 11 Trustee's Motion for Sanctions for Spoliation of Evidence, Exhibits G & H.) Even if Avaya had given some of the records to the Debtors' financial advisers, they would have had no reason to keep them given Avaya's undertaking 9

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not simply lost or accidentally destroyed.

Cf. Brewer v. Quaker

State Oil Ref. Corp., 72 F.3d 326, 334 (3d Cir. 1995) (concluding that the district court did not err in refusing to draw spoliation inference where there was no evidence that missing files were intentionally destroyed as opposed to misplaced or lost). Avaya's conduct is exacerbated by the fact that at the

time the records were destroyed, Avaya had a contractual duty to maintain them. (Appendix at A 36.)

Further, when it destroyed the Debtors' books and records, Avaya had not paid all the liabilities it had assumed.6 Therefore, it should have anticipated litigation over its failure to comply with the APA. See, e.g., Silvestri v. General Motors

Corp., 271 F.3d 583, 591 (4th Cir. 2001) (noting that "[t]he duty to preserve material evidence arises not only during litigation but also extends to that period before the litigation when a party reasonably should know that the evidence may be relevant to anticipated litigation"); Shamis, 34 F. Supp. 2d at 888-89 (inquiry is whether the party destroying documents "knew or should have known that the destroyed evidence was relevant to pending, imminent or reasonably foreseeable litigation."); Howell

to preserve all the records for a period of seven years.
6 The Trustee asserts that Avaya of the assumed liabilities at the time destroyed; Avaya disputes this. It is dispute, however, because Avaya admits excess of $300,000 as of today.

admitted it owed $500,000 the documents were unnecessary to decide this that it still owes in

10

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v. Maytag, 168 F.R.D. 502, 505 (M.D. Pa. 1996) (holding that a party who has reason to anticipate litigation has an affirmative duty to preserve evidence which might be relevant to the issues in the lawsuit). Finally, to the extent that the records are necessary for the Court to determine the merits of this suit, the destruction was prejudicial to the Trustee. In that event, there would be a

basis for sanctioning Avaya for its failure to maintain the Debtors' financial records. See, e.g., Computer Assocs. Int'l,

Inc. v. Am. Fundware, Inc., 133 F.R.D. 166, 170 (D. Co. 1990) (granting default judgment against party which had destroyed evidence essential to plaintiff's case); Wm. T. Thompson Co. v. General Nutrition Corp., 593 F. Supp. 1443, 1456 (C.D. Cal. 1984) (holding that defendant's destruction of relevant records warranted both monetary sanctions and ultimate sanction of default judgment against it); In re Wechsler, 121 F. Supp. 2d 404, 429 (D. Del. 2000) (concluding that owner's intentional destruction of ship, thereby precluding an inspection to determine the cause of a fire aboard, warranted judgment against it). See generally 7 Moore's Federal Practice - Civil § 37.120

(2006). The determination of the proper sanction, however, depends on the extent of any prejudice suffered by the Trustee. If the

Trustee is successful on the legal issues presented in his motion 11

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for partial summary judgment, for example, no prejudice is shown and no sanction is mandated. The Court will therefore consider

the appropriate sanction in the context of its decision on the merits of the cross motions for summary judgment. B. Unjust Enrichment

Initially, Avaya argues that where there is no dispute that a valid contract governing the parties' relationship exists, "recovery under an unjust enrichment claim is precluded as a matter of law." Liafail, Inc. v. Learning 2000, Inc., Nos. C.A.

01-599 GMS, C.A. 01-678 GMS, 2002 WL 31667861, at *13-14 (D. Del. Nov. 25, 2002). In his Complaint, the Trustee alleges that the

APA constitutes a valid, binding agreement between the parties. (See Complaint at ¶¶ 11, 17-18.) As it does not dispute this

assertion, Avaya contends that summary judgment in its favor dismissing the Trustee's unjust enrichment claim is warranted. Liafail, 2002 WL 31667861, at *13-14. The Trustee responds that Delaware law permits a claim for unjust enrichment where an express contract exists, so long as the obligations or rights that are the subject of that claim are not exclusively governed by the contract at issue. Fitzgerald v.

Cantor, No. C.A. 16297, 1998 WL 326686, at *6 (Del. Ch., June 16, 1998). In this case, however, the Trustee has made no effort to demonstrate that his claims are not exclusively governed by the 12

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APA; nor is any of the destroyed evidence relevant to this issue. Therefore, because a binding contract exists between the parties that adequately addresses each party's rights and duties, the Court concludes that a claim for unjust enrichment is not available. Liafail, 2002 WL 31667861, at *13-14. See also, In

re Crown-Simplimatic, Inc., 299 B.R. 319, 327 (Bankr. D. Del. 2003) (concluding that "[b]ecause a binding contract exists that adequately addresses each party's rights and duties, [the plaintiff] cannot recover under the quasi-contractual theory of unjust enrichment."). Therefore, the Court will grant Avaya's

motion for summary judgment, in part, and will dismiss the Trustee's unjust enrichment claim. C. Breach of Contract

In this case, the Trustee seeks a judgment against Avaya in the amount of $1,888,410.52 for unpaid claims allegedly assumed by Avaya under the APA. (See Exhibit A to Trustee's Motion for

Partial Summary Judgment; Supplement in Support of Trustee's Motion for Partial Summary Judgment.) The Trustee asserts that

Schedule 1.03 of the APA requires that Avaya pay all claims which arose after the December 31, 2000, Balance Sheet, including the claims listed on the Debtors' bankruptcy schedules or on proofs of claim filed by creditors. Avaya disagrees. read so broadly. Avaya asserts that Schedule 1.03 cannot be

Rather, it argues that the only liabilities 13

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assumed are those which were reflected in the Debtors' books and records as of the Closing Date, except for three subcategories of claims that are not at issue here. The parties' dispute requires an interpretation of Schedule 1.03 of the APA, which provides: Schedule 1.03: Assumed Liabilities 1. All liabilities listed on the Company Balance Sheet (exclusive of the liability listed thereon that is an Excluded Liability pursuant to Section 1.04(v)) and all liabilities accrued or recorded after the Balance Sheet Date in the ordinary course of business consistent with past practice to the extent not satisfied prior to the Closing Date, provided that the aggregate amount of liabilities assumed pursuant to this paragraph shall not exceed $30,000,000, and provided further that in no event shall Buyer assume liabilities for any advisers to any Seller in connection with the Chapter 11 Case or any Existing Claims in excess of an aggregate of $1,000,000. In addition, Buyer shall assume each of the liabilities and obligations set forth in clauses a - c below, and such liabilities shall count against the $30,000,000 limitation in the foregoing sentence to the extent such liabilities are or should be accrued or recorded on the Company balance sheet based on GAAP applied on a consistent basis and have not been satisfied at the Closing. (Appendix at A 10-11 (emphasis added).) 1. Meaning of "Accrued" a. Plain Meaning

The Trustee argues that under the plain language of Schedule 1.03, Avaya is liable for any and all liabilities incurred by the Debtors after the Balance Sheet Date (December 31, 2000) that were not paid prior to the Closing Date (April 11, 2001). 14

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Specifically, he argues that "accrued" and "incurred" are interchangeable. Avaya argues, in contrast, that "accrued" means a liability that has been recorded on the Debtors' books and records. Avaya

contends, therefore, that the only liabilities it assumed are those listed on the Debtors' books and records, which are reflected on the Final Schedule submitted to Avaya at the Closing. Avaya's argument is premised on the meaning of

"accrual" in financial parlance, which describes liabilities that are reflected by an actual entry in financial books of account. Under accounting literature, liabilities should be recorded once an invoice is received. Even before an invoice is received,

however, some liabilities should be reflected on a company's books (i.e., accrued) based on reliable estimates.7 Therefore,

Avaya asserts that "accrued or recorded" in Schedule 1.03 referred to liabilities that were somewhere reflected in the The Financial Accounting Standards Board ("FASB") Statement of Financial Accounting Concepts No. 6 provides that "[a]ccrual is concerned with expected future cash receipts and payments: it is the accounting process of recognizing assets or liabilities and the related liabilities, assets, revenues, expenses, gains, or losses for amounts expected to be received or paid, usually in cash, in the future." FASB's Statement of Financial Accounting Standards No. 5 notes that an "estimated loss from a contingency . . . shall be accrued by a charge to income" if it is probable the loss will be incurred and it "can be reasonably estimated." AICPA Accounting Research Bulletin No. 43 states that the "concept of current liabilities would include estimated or accrued amounts which are expected to be required to cover expenditures within the year for known obligations" whose precise amount or payee is yet unknown.
7

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Debtors' books and records by an accounting entry. The Trustee argues in response that "accrued" is interchangeable with "incurred." As support, the Trustee cites

to an earlier edition of Black's Law Dictionary, which defined the word "accrue" as meaning, among other things, "was incurred." Black's Law Dictionary 20-21 (6th ed. 1990). The Court finds this argument of the Trustee unpersuasive. Neither the 7th edition (published in 1999 and therefore the version in existence at the time the APA was drafted), nor the current 8th edition (published in 2004) provide that "accrue" is interchangeable with "incur." See Black's Law Dictionary 21 (7th

ed. 1999); Black's Law Dictionary 22 (8th ed. 2004). The Trustee further argues that if Avaya's interpretation that "accrued" means "recorded on the Debtors' books and records" was correct, the term "or recorded" found after it in Schedule 1.03 would be wholly unnecessary. Avaya's argument in essence is

that "accrued or recorded" means "accrued and recorded" in the Debtors' books and records prior to the Closing Date. The

Trustee asserts that Avaya's interpretation is incorrect because it would make part of the language of Schedule 1.03 meaningless surplusage. Avaya similarly argues that if the Trustee's interpretation were correct, then much of the sentence would be surplusage. If

the parties had intended Avaya to assume all liabilities of the

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Debtors arising after the Balance Sheet Date (as the Trustee contends), the provision would have said so more directly by stating simply that "Avaya assumes all liabilities of the Debtors to a maximum of $30,000,000." In interpreting a contract, the Court should strive to avoid an interpretation where any provision is rendered meaningless or mere surplusage. See, e.g., Rag Am. Coal Co. v. AEI Res., Inc.,

No. CIV. A. 16728, 1999 WL 1261376, at *5 (Del. Ch. Dec. 7, 1999) (citing Sonitrol Holding Co. v. Marceau Invetissements, 607 A.2d 1177, 1183 (Del. 1992)). In this case, however, both parties'

interpretation would render some of the language of Schedule 1.03 mere surplusage. The Court is unable to determine, from a plain

reading of the provision, which interpretation is correct. Therefore, the Court must refer to other evidence to determine the parties' intent. See, e.g., Eagle Indus., Inc. v. DeVilbiss

Health Care, Inc., 702 A.2d 1228, 1232-33 (Del. 1997) (concluding that if there is any ambiguity in the meaning of a contract, the court may consider parol evidence of the parties' intended meaning). b. Prior Negotiations

Avaya argues that the evidence shows that during the negotiations of Schedule 1.03, the Debtors' counsel twice proposed language that would have required Avaya to assume liabilities that were not reflected in the Debtors' books as of

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the Closing Date, but Avaya steadfastly refused to accept that language. First, the Debtors proposed language for Section 1.03

that would have made Avaya responsible for "all liabilities [of Debtors] arising after" December 31, 2000, subject only to the $30 million limitation. this proposal. (See Appendix at A 64.) Avaya rejected

Avaya contends that the Debtors made a second

proposal, which would have made Avaya accountable for all liabilities "incurred after" December 31, 2000, which Avaya rejected as well. The Trustee argues in response that during negotiations Avaya tried to get a more particularized definition of assumed liabilities that would specifically identify by name and amount each and every liability to be assumed by Avaya under the APA. (Opening Brief in Support of Chapter 11 Trustee's Motion for Partial Summary Judgment, Exhibit B at ¶ 4.) This was rejected

by the Debtors who agreed only to limit liabilities to $30 million. (Id.) Avaya also tried to have attached to the Sale

Order, a list of all assumed liabilities by payee and amount. (Id. at ¶ 5 & Exhibit C.) suggestion. (Id., The Debtors again rejected this As a result,

Exhibits D & E at 115.)

Schedule 1.03 only provides categories of assumed liabilities and does not contain or refer to a fixed list of specific assumed liabilities.

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The Trustee further cites an email exchange between the parties as support for his conclusion that the parties intended that all "incurred" debts were assumed. Counsel for the Debtors,

in arguing against having a specific listing of claims, stated: "If, as one of your earlier e-mails suggests, the schedule was more specific it would necessarily exclude liabilities that I understood would be assumed, e.g., incurred but not invoiced debts." (Id., Exhibit D.) In response, counsel for Avaya states

in part: "[w]e certainly are free to list the incurred but not invoiced debts . . . . " (Id., Exhibit F.) Also, in negotiating

the Sale Order, the Trustee asserts that Avaya's counsel agreed that Schedule 1.03 encompasses liabilities which were "incurred" pre-closing. (Id.)

The Court is more persuaded by the evidence presented by Avaya. The Trustee's references are often to statements made

after the APA was executed and, therefore, were not incorporated into the APA. In contrast, the Court finds that the parties'

express rejection of a version of Schedule 1.03 which would have obligated Avaya to assume all "incurred" obligations of the Debtors is persuasive evidence that the parties intended "accrued" to mean something other than "incurred." Therefore,

the Court is persuaded that the parties intended the term "accrued" to have its financial meaning, that is, an obligation which must be estimated on the Debtors' books and records for

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purposes of accounting.

This is bolstered by the testimony of

the Debtors' former accounting personnel who stated that in the ordinary course of the Debtors' business, they made a journal or other book entry for accrued expenses. This is further confirmed

by the schedule that was presented by the Debtors to Avaya on April 20, 2001 (the "Final Schedule"). (Appendix at A 186-88.)

The Final Schedule had several categories of obligations which Avaya assumed, including "Trade AP", "Other Accounts Payable", and "Accrued Liabilities." Mark Thompson, the former Vice

President of Finance of the Debtors, testified that the detail supporting those categories of assumed liabilities all came from the Debtors' books and records. Therefore, the Court concludes

that Avaya assumed only obligations that were reflected in the Debtors' books and records. The parties still disagree, however, about what liabilities were reflected on the Debtors' books and records and, therefore, were assumed by Avaya. become crucial. 2. Final Schedule It is here where the destroyed documents

Avaya asserts that the liabilities it assumed are those definitively listed on the Final Schedule. 88, 292-95.) (Appendix at A 186(Id.

The Final Schedule was prepared by Thompson.

at A 285, 292-95.)

The cover memo enclosing the Final Schedule

notes that pursuant to the parties' agreement the Final Schedule

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was submitted "in lieu of" the estimate of assumed liabilities required by Schedule 1.03. (Id. at A 186.) Thompson testified

that the Final Schedule represents the total amount of liabilities ($22,549,000) which were reflected on the Debtors' books and records as of April 20, 2001. (Id. at A 283-96, 187.)

As the Final Schedule reflects the total amounts "accrued or recorded" as of April 20, 2001, Avaya contends that it represents all the liabilities assumed by it under the APA. The Trustee argues, however, that the Final Schedule is not conclusive evidence of the identity or amount of assumed liabilities. Under the APA, the Debtors were supposed to provide

Avaya, within three business days of the Closing Date, an estimate of what the assumed liabilities would be as of that date.8
8

(Id. at A 10-11.)

This schedule was to be the basis for

Section 1.03 provides in this regard:

No more than 3 business days prior to the Closing Date, Company shall deliver to Buyer a schedule in reasonable detail showing Company's estimate of the Assumed Liabilities as of the Closing Date. Buyer shall have the right, to review this schedule of Assumed Liabilities, and the parties agree to discuss in good faith any comments or questions that Buyer may have with respect to such schedule. From and after the Closing, Buyer shall have the right to confirm the accuracy of the schedule for a period of 5 business days after the Closing. If, based on such review, Buyer believes that the Assumed Liabilities as of the Closing Date exceeds $30,000,000, the parties agree to discuss in good faith Buyer's comments, and any disputes that the parties cannot resolve within 2 business days will be resolved expeditiously before the Bankruptcy Court. If the Assumed Liabilities as of the Closing Date, as reflected on the schedule prepared by 21

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Avaya to determine whether the assumed liabilities exceeded $30 million. The Trustee argues that the Final Schedule merely

provides an estimate and not the total Liabilities that Avaya agreed to assume under the APA. In support of his position, the

Trustee notes that the cover letter states that the Final Schedule is "a schedule of the Company's estimate of the Assumed Liabilities." In fact, the word "estimate" is used six times (Id. at A 186-88.)

throughout the document.

In response to the Trustee's argument, Avaya asserts that the use of the word "estimate" in the Final Schedule and cover letter is consistent with Avaya's interpretation of Schedule 1.03. Because "accrued" liabilities must be recorded prior to

the receipt of a final bill or invoice, they are of necessity estimates. (Id. at A 280 ("that's the point of accruals . . . Additionally, Avaya

estimating what your liabilities are").)

noted that the Debtors did, in fact, submit the estimated schedule to Avaya on April 5, 2001, and that the Final Schedule was submitted on April 20, 2001, and reflects the amount of assumed liabilities agreed upon by the parties after the Closing Date. (Id. at A 183-88.) Avaya notes that the April 5, 2001,

schedule was marked "ESTIMATE" while the April 20, 2001, schedule Company or as revised upon resolution of any comments by Buyer, exceed $30,000,000, then the provisions of Section 5.14 shall apply. (Appendix at A 11.) 22

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was plainly marked "FINAL."

(Id.)

The Court agrees with the Trustee that the Final Schedule does not represent a final and exclusive list of liabilities assumed by Avaya. Rather, the Final Schedule provides only a

broad categorical description of the types of liabilities to be assumed and an estimate of the amount owed in each of those categories; it does not include a specific listing of liabilities to be assumed, particularly with respect to the accrued liabilities.9 The Final Schedule bears no hallmarks of finality.

It uses "estimate" six times, reflects dollar figures rounded to the nearest thousand and makes almost no reference to specific creditors. Therefore, the Court concludes that the Final

Schedule was not a conclusive list of the liabilities assumed by Avaya.10 The Court concludes instead that the liabilities

assumed by Avaya are the actual liabilities that were reflected on the Debtor's books and records.

The trade payables ($7,080,000) were included as a line item and detailed in an attached Aged Payables Report dated that same date. (Id. at A 187, 189-247, 301.) The Final Schedule also included "Accrued Liabilities" as a line item ($5,513,000) and attached a one page list of the categories of accrued liabilities. (Id. at A 186-88.) The remainder of the assumed liabilities (in excess of $8 million) were in the deferred revenues category, which represented prepayment by customers for services which Avaya became obligated to provide after the Closing Date.
9

This is confirmed by the fact that the Avaya employees did not actually use the Final Schedule in paying the assumed liabilities. (Appendix at A 296.)
10

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3.

Bankruptcy Schedules

The Trustee argues that the Debtors' bankruptcy schedules reflect liabilities assumed by Avaya. He notes that the Debtors'

bankruptcy schedules were executed by Thompson on April 10, 2001, only one day prior to the Closing Date. Thompson confirmed that

the bankruptcy schedules reflect the Debtors' liabilities as they were shown in the Debtors' books and records. Exhibit G at 146-47.) (Opening Brief,

Consequently, the Trustee asserts that the

debts listed on the bankruptcy schedules are assumed liabilities under the APA. The Trustee has compared the liabilities listed

on the bankruptcy schedules with the evidence he obtained in discovery of Avaya's payment of claims and contends that at least $429,786.49 in trade claims and $302,134.97 in scheduled tax claims were never paid by Avaya. (Reply Brief in Support of

Chapter 11 Trustee's Motion for Partial Summary Judgment, Exhibit D at ¶¶ 9, 11-12; Supplement in Support of Chapter 11 Trustee's Motion for Partial Summary Judgment, Exhibit B at ¶¶ 12-13, 16.) Thus, the Trustee asserts that Avaya owes $731,921.46 in scheduled (and therefore assumed) liabilities. Avaya disagrees, asserting that the bankruptcy schedules are irrelevant. It asserts that they are not the books and records

kept by the Debtors in the ordinary course of business and that Schedule 1.03 did not provide for the assumption of all liabilities listed on the bankruptcy schedules.

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The Court rejects Avaya's arguments.

The Debtors'

bankruptcy schedules reflect liabilities that were on the Debtors' books and records as of the date of the filing of the schedules. (Opening Brief, Exhibit G at 146-47.) Because Avaya

assumed all liabilities accrued or recorded on the Debtors' books and records, it is responsible for the claims listed on the Debtors' schedules. Avaya has presented no evidence to refute

the Trustee's proof that $752,696.76 in scheduled (and therefore assumed) liabilities have not been paid by it.11 Based on the

evidence presented by the parties, judgment in the Trustee's favor in this amount is warranted. 4. Proofs of Claim

The Trustee argues that Avaya assumed the liabilities that are reflected on the claims register in this case. He contends

that a debt is "recorded" on the Debtors' books and records when a proof of claim is filed and the obligation is listed in the claims register, because the claims register was the Debtors' only remaining means of recording an obligation once their books and records were transferred to Avaya on the Closing Date. Avaya disagrees and reiterates its argument that the assumed liabilities were only those which were actually reflected by accrual or recording on the Debtors' books and records and that
11 In fact, Avaya has conceded that it owes a portion of these claims. Specifically, Avaya admits $202,165.46 in trade payables and $321,383.83 in tax liabilities remain unpaid obligations which it assumed under the APA.

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the claims register is not part of the Debtors' books and records. It further argues that the book entry must have been

made before the Closing Date according to the language of Schedule 1.03. The Trustee responds that the language "prior to

the Closing" contained in Schedule 1.03 modifies only the phrase immediately preceding it: "to the extent not satisfied." The

Trustee argues, therefore, that any debt recorded or accrued on the Debtors' books and records in the ordinary course of business at any time, even after the Closing Date, was assumed by Avaya. The Court agrees with the Trustee's interpretation of the contract. There is nothing to suggest that "prior to the Closing

Date" modifies the entire sentence rather than simply the clause immediately before it. Thus, Schedule 1.03 eliminated

liabilities from assumption if they were paid before the Closing Date. Avaya's argument that the assumed liabilities only

included those which were recorded before the Closing Date is contradicted by the activities of the Debtors' employees hired by Avaya who continued to process invoices they received in the ordinary course of business post-Closing. The Court, however,

disagrees with the Trustee's contention that the filing of a proof of claim was a "recording" in the Debtors' books and records done "in the ordinary course of business consistent with past practice" as required by Schedule 1.03.

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The Trustee asserts nonetheless that Avaya has admitted its liability for filed proofs of claim. He relies on an email sent

by Janet Poriadjian, an Avaya employee responsible for setting the account policy for and defining the scope of assumed liabilities under Schedule 1.03, which he quotes as stating: . . . please keep in mind that we purchased "certain assets and liabilities" and not the Quintus Corporation. We have no obligation to pay the vendors that may think that they have an economical right to be paid by Avaya, because they may not, unless the vendor filed a claim through the original bankruptcy courts and/or we've agreed to assume their particular liability. All vendors that are not on our originally assumed list of liabilities shall pursue their `right' to get paid by filing a claim to the bankruptcy courts . . . wherever Quintus filed for bankruptcy. (Opening Brief, Exhibit I (emphasis added).) Avaya contends that the Trustee grossly distorts Ms. Poriadjian's email. Reproduced more fully, the email states:

Also, for Mark's benefit, please keep in mind that we purchased "certain assets and liabilities" and not the Quintus Corporation. We have no obligation to pay the vendors that may think they have an economical right to be paid by Avaya, because they may not, unless the vendor filed a claim through the original bankruptcy courts and/or we've agreed to assume their particular liability. All vendors that are not on our originally assumed list of liabilities, should pursue their `right' to get paid by filing a claim to the bankruptcy courts in Dublin (or wherever Quintus filed for bankruptcy). If there is a vendor that comes to us with a claim . . . we should look to the original liability balance that we assumed (i.e. the $22M liability list). If they are not on that list, legally we owe them nothing. (Id. (emphasis added).)

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The Court agrees with Avaya that the Poriadjian email is not an admission by Avaya that it owes the claims evidenced by proofs of claim. Therefore, the Court concludes that the claims listed

on the claims register, to the extent they were not otherwise recorded in the Debtors' bankruptcy schedules or books and records, were not assumed by Avaya. 5. Books and Records

This, of course, leads back to the question of what was reflected on the Debtors' books and records as liabilities assumed by Avaya. The former employees of the Debtors who were

hired by Avaya to handle the payment of the assumed liabilities testified that the Debtors' books and records consisted of a general ledger, accounts payable ledger and other sub-ledgers, including tax sub-ledgers. In addition, they testified that when

the Debtors received invoices, whose amount the Debtors disputed, the Debtors would reflect that reduction on the face of the invoice and only the amount the Debtors believed was due would be recorded in the accounts payable ledger. They also testified

that the Debtors' books and records (both hard copies and electronic versions) were transferred to Avaya on the Closing Date. Avaya. After commencement of this action, the Trustee sought the Debtors' books and records that were relevant to his Complaint. Thereafter, those documents were regularly archived by

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When Avaya failed to produce them, the Trustee filed a motion to compel their production which was granted, in part, by Order dated October 14, 2005. Avaya still did not provide all the

relevant documents; namely, Avaya has not provided copies of the Debtors' entire general ledger from the Closing Date, the applicable tax sub-ledgers, and the vendor files. After discovery was completed, however, Avaya did produce some of the Debtors' books and records, arguing that they support its assertion that it paid all the obligations it assumed. (See

Amended Sur-reply Brief of Defendant Avaya, Inc., in Opposition to the Motion for Sanctions for Spoliation of Evidence of the Chapter 11 Trustee, Exhibits 2-4, 10.) The fact that Avaya did

produce a portion of the Debtors' general ledger and tax subledgers after the conclusion of discovery does not help its cause. A party cannot selectively preserve "relevant" documents

and only present those that it finds favorable to its case, at a time when it finds it convenient. See, e.g., Shamis, 34 F. Supp.

2d at 890 (concluding that the plaintiff's assertion that he kept and produced all the relevant documents while allowing the destruction of 3,000 boxes of documents was unavailing because "a determination of what is and is not relevant varies substantially based on the parties' different theories of the case."). Rule 37 of the Federal Rules of Civil Procedure expressly provides the Court the power to sanction a party for failure to

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comply with a discovery order.

Fed. R. Civ. P. 37.

Sanctions

available under that Rule include striking pleadings, making inferences, granting attorneys' fees, and other appropriate actions. Id.

In addition, the Court's inherent power to oversee litigation before it, gives the Court the authority to sanction Avaya for its failure to produce documents relevant to this case. See, e.g., Silvestri, 271 F.3d at 590 ("The right to impose sanctions for spoliation arises from a court's inherent power to control the judicial process and litigation . . . ."); Shepherd, 62 F.3d at 1479 ("As old as the judiciary itself, the inherent power enables courts to protect their institutional integrity and to guard against abuses of the judicial process with contempt citations, fines, awards of attorneys' fees, and such other orders and sanctions as they find necessary, including even dismissals and default judgments."). Appropriate sanctions include (1) an inference that the evidence would have been unfavorable to the party that destroyed it, (2) the preclusion of any evidence to contradict the missing evidence, and (3) the entry of judgment in favor of the other party. Schmid, 13 F.3d at 79 (citations omitted); Howell, 168

F.R.D. at 505. As noted above in Part III.A.2, the Court has concluded that Avaya intentionally destroyed evidence after it should reasonably

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have anticipated litigation about its failure to pay all assumed liabilities. In this case, Avaya did timely produce the accounts

payable ledger which was attached to the Final Schedule and which it asserts reflects all the trade payables it assumed. accrued liabilities, including the tax claims, are more problematic. Only a one page summary of accrued liabilities was (Appendix at A 188.) Avaya did The

attached to the Final Schedule.

not produce all the Debtors' books and records relevant to those claims, namely the general ledger, tax sub-ledgers or the vendor files, which would permit the Trustee or the Court to determine what accrued claims were reflected on the Debtors' books and records at the Closing Date and remain unpaid. Avaya asserts that those documents are not essential to the Trustee's claim because the Final Schedule shows what the Debtors' books and records contained at that time. However,

without the Debtors' books and records, this thesis cannot be tested. Shamis, 34 F. Supp. 2d at 890. Avaya further asserts

that the vendor files are irrelevant because the invoices would only reveal a number higher than the Debtors actually recorded in their books and records. Avaya asserts that it assumed only the

amount of the claim reflected in the Debtors' books and records and not the amount that the vendor asserts is due. The Court disagrees. Avaya assumed certain liabilities,

both accrued and recorded in the Debtors' books and records.

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Nguyen testified that the Debtors made notations on the face of the vendors' invoices. (Reply Brief in Support of Chapter 11 Therefore,

Trustee's Motion for Summary Judgment, Exhibit G.)

the Court concludes that those invoices were part of the Debtors' books and records. Furthermore, to the extent that the amount

actually due to a creditor whose claim was accrued or recorded on the Debtors' books and records exceeds the amount the Debtors listed on their general ledger, the Court concludes that Avaya owes the correct amount. The Final Schedule made this clear; it

repeatedly referred to the amounts listed as estimates, although Avaya's liability was ultimately capped at $30 million. Therefore, the Court concludes that all the Debtors' books and records, including the vendor files, general ledger and subledgers, are relevant to the Trustee's claims and should have been preserved and produced in discovery. The destroyed evidence

is not simply relevant to this case but goes to the heart of the Trustee's suit: what claims were assumed by Avaya that remain unpaid. Further, Avaya did not merely alter the evidence, it Consequently, the Court concludes that the most See,

destroyed it.

severe sanction of judgment against Avaya is warranted.

e.g., Computer Assocs., 133 F.R.D. at 170 ("Destroying the best evidence relating to the core issue in the case inflicts the ultimate prejudice upon the opposing party. I find and conclude

that no alternate sanction short of a default judgment would

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adequately punish [the defendant] and deter future like-minded litigants."); Thompson, 593 F. Supp. at 1456 (holding that default judgment was appropriate where "destruction of documents and records . . . deprived [opposing party] of the opportunity to present critical evidence on its key claims to the jury."). Even if the Court did not find that the most severe sanction was warranted by Avaya's conduct, the result would be the same. If the Court applied the spoliation inference and inferred that the destroyed (or withheld) documents would be unfavorable to Avaya's position, it must conclude that the Debtors' books and records would include the claims of those creditors who have filed proofs of claim. Similarly, if the Court were to preclude

Avaya from presenting any evidence that the Debtors' books and records did not include those claims or included them in lesser amounts, the Court would have to conclude that the Debtors' books and records were consistent with the creditors' records as reflected in their proofs of claim. Thus, entry of judgment in

favor of the Trustee is nothing more than what would result from the other available sanctions.12

12 Avaya asserts that the Trustee has only a breach of contract claim for its failure to preserve the Debtors' books and records. Even if that were so, the damages suffered by the Trustee for that breach would include the amount he could not prove that Avaya owes because of the destruction of the records by Avaya. Therefore, the result would still be the same: judgment in favor of the Trustee.

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As a result, the Court concludes that judgment should be entered in favor of the Trustee for all claims listed in the Debtors' bankruptcy schedules and on the claims register which the Trustee contends is $1,888,410.52.13 D. Attorneys' Fees

The Trustee also seeks attorneys' fees as a sanction for Avaya's failure to produce the Debtors' books and records. a sanction is available under Rule 37. Fed. R. Civ. P. 37. Such

Because the Court is granting a more severe sanction, judgment in the Trustee's favor, the Court will not award attorneys' fees as an additional sanction.

IV.

CONCLUSION For the foregoing reasons, the Court will grant, in part,

Avaya's Motion for Summary Judgment and dismiss the Trustee's Unjust Enrichment count of the Compliant. The Court will also

grant, in part, the Trustee's Motions for Partial Summary
13 One of the claims is a $228,564 rejection damages claim assumed by Avaya as the result of a letter agreement executed on April 11, 2001. (See Supplement at Exhibit A.) While Avaya admits it owes that claim, it asserts that it is not the proper subject of the Trustee's summary judgment motion which is based only on Schedule 1.03 of the APA. The Court rejects this argument as elevating form over substance. The letter agreement was executed on the Closing Date and appears to clarify obligations of Avaya under the APA; the Trustee's Complaint seeks to recover sums due by Avaya under the APA. The Court will not require the Trustee to incur the additional expense of prosecuting another complaint to collect an obligation that Avaya admits it owes.

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Judgment and for Sanctions. An appropriate Order is attached.

Dated: October 27, 2006

BY THE COURT:

Mary F. Walrath United States Bankruptcy Judge

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IN THE UNITED STATES BANKRUPTCY COURT FOR THE DISTRICT OF DELAWARE IN RE: QUINTUS CORPORATION, et al., Debtors. ____________________________ QUINTUS CORPORATION, et al., Plaintiffs, v. AVAYA, INC., Defendant. ____________________________ ORDER AND NOW, this 9th day of JUNE, 2008, upon consideration of the decision of the District Court remanding this proceeding, the evidence presented at the hearings held on February 12 and April 15, 2008, the Court's decision dated October 27, 2006, and the ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) Chapter 11 Case No. 01-00501 through Case No. 01-00503(MFW) Jointly Administered

Adversary No. 04-53074

pleadings filed by the parties, and for the reasons set forth in the accompanying Opinion, it is hereby

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ORDERED that an amended judgment is entered in favor of the Plaintiffs against the Defendant in the amount of $1,535,979.57.

BY THE COURT:

Mary F. Walrath United States Bankruptcy Judge

cc:

Kimberly E.C. Lawson, Esquire

1

1 Counsel shall serve a copy of this Order and the accompanying Opinion on all interested parties and file a Certificate of Service with the Court.

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SERVICE LIST Kimberly E.C. Lawson, Esquire John G. Harris, Esquire Reed Smith LLP 1201 Market Street, Suite 1500 Wilmington, DE 19801 Counsel for the Chapter 11 Trustee Jeffrey Goddess, Esquire Rosenthal, Monhait & Goddess, P.A. 919 N. Market Street, Suite 1401 Wilmington, DE 19801 Counsel for Avaya, Inc. James D. Arden, Esquire Sidley Austin LLP 787 Seventh Avenue New York, NY 10019 Counsel for Avaya, Inc.

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IN THE UNITED STATES BANKRUPTCY COURT FOR THE DISTRICT OF DELAWARE IN RE: QUINTUS CORPORATION, et al., Debtors. ____________________________ QUINTUS CORPORATION, MUSTANG.COM, INC., and ACUITY CORPORATION, Plaintiffs, v. AVAYA, INC., Defendant. ____________________________ ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) Chapter 11 Case No. 01-00501 through Case No. 01-00503(MFW) Jointly Administered

Adversary No. 04-53074

OPINION1 This matter is before the Court on remand from the District Court of an appeal of the Court's decision dated October 27, 2006 (the "October 27 Decision"), which granted judgment in favor of the Plaintiffs against Avaya, Inc. ("Avaya") in the amount of $1,888,410.52. After consideration of additional evidence and

the arguments of the parties, the Court will enter judgment in favor of the Plaintiffs against Avaya in the amount of $1,535,979.57.

1 This Opinion constitutes the findings of fact and conclusions of law of the Court pursuant to Rule 7052 of the Federal Rules of Bankruptcy Procedure.

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I.

BACKGROUND The factual background of this case is described in the

October 27 Decision and will be repeated here only briefly. February 22, 2001, Quintus Corporation ("Quintus") and its subsidiaries (collectively the "Debtors") filed voluntary petitions under chapter 11 of the Bankruptcy Code.

On

On that same

day, the Debtors executed an Asset Purchase Agreement ("APA") with Avaya for the sale of substantially all the Debtors' assets. In exchange for the Debtors' assets, Avaya agreed to assume certain of the Debtors' liabilities not to exceed $30 million and to pay $30 million in cash at closing. The sale was approved by

the Court on April 6, 2001, and the sale closed on April 11, 2001 (the "Closing Date"). Subsequently, on January 30, 2002, Kurt F. Gwynne (the "Trustee") was appointed as the chapter 11 trustee in the Debtors' jointly administered cases. On March 18, 2004, the

Trustee filed an adversary complaint against Avaya asserting breach of contract and unjust enrichment for failure to pay certain liabilities assumed under the APA. and affirmative defenses on April 19, 2004. both parties moved for summary judgment. Avaya filed an answer After discovery,

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Avaya sought dismissal of the adversary complaint and the Trustee sought a judgment against Avaya for its material breach of the APA based on the evidence garnered in discovery and on the fact that Avaya had failed to produce relevant documents essential to the Trustee's case which were in Avaya's sole control and which Avaya was obligated to maintain pursuant to the APA. The Court granted the Trustee's motion for summary judgment, finding that under section 1.03 of the APA, Avaya had assumed and agreed to pay all obligations that were reflected in the Debtors' books and records which arose after the December 31, 2000, Balance Sheet. Quintus Corp. v. Avaya, Inc. (In re Quintus The Court

Corp.), 353 B.R. 77, 82-84 (Bankr. D. Del. 2006).

found, however, that Avaya had destroyed the Debtors' books and records, despite having a contractual obligation to maintain them after the Closing Date. Id. Because that destruction made it

difficult to determine what debts were listed on the books and records and assumed by Avaya, the Court entered judgment against Avaya as a sanction for its spoliation of evidence. Id. at 84,

citing Silvestri v. General Motors Corp., 271 F.3d 583, 590 (4th Cir. 2001) ("The right to impose sanctions for spoliation arises from a court's inherent power to control the judicial process and litigation . . . ."); Shepherd v. Am. Broad. Cos., Inc., 62 F.3d 3

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1469, 1479 (D.C. Cir. 1995) ("As old as the judiciary itself, the inherent power enables courts to protect their institutional integrity and to guard against abuses of the judicial process with contempt citations, fines, awards of attorneys' fees, and such other orders and sanctions as they find necessary, including even dismissals and default judgments."); Computer Assocs. Int'l, Inc. v. Am. Fundware, Inc., 133 F.R.D. 166, 170 (D. Colo. 1990) ("Destroying the best evidence relating to the core issue in the case inflicts the ultimate prejudice upon the opposing party. I

find and conclude that no alternate sanction short of a default judgment would adequately punish [the defendant] and deter future like-minded litigants."); Wm. T. Thompson Co. v. General Nutrition Corp., 593 F. Supp. 1443, 1456 (C.D. Cal. 1984) (holding that default judgment was appropriate where "destruction of documents and records . . . deprived [opposing party] of the opportunity to present critical evidence on its key claims to the jury."). Judgment in the amount of $1,888,410.52 was entered in

favor of the Trustee, which included liabilities listed on the Debtors' bankruptcy schedules filed a day before the Closing Date and claims filed by creditors in the bankruptcy case. Id. at 94.

The District Court found "no error in the bankruptcy court's entry of judgment against Avaya as a sanction for spoliation" of the evidence. In re Quintus Corp., Civ. No. 06-769-SLR, 2007 WL 4

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4233665, at *3 (D. Del. Nov. 29, 2007).

The District Court was

concerned, however, with the inclusion in the judgment of claims filed by creditors which had not been "tested against what records do exist or against a common sense approach to the claims process." Id. The District Court was unsure "whether the claims

register (rejected at the outset by the bankruptcy court as an inappropriate reflection of the Debtors' books and records) will dictate what claims are paid and in what amounts for those claims not otherwise reflected in the Debtors' records, or whether the bankruptcy court is giving the Trustee close to a million dollars to use at his discretion." Id.

On remand, the Court conducted hearings on February 12 and April 15, 2008. The Court permitted