Separation Agreement and Releases

 

                                                                   EXHIBIT 10.12
                                                                   John P. Pogge
                                                                     President &
                                                         Chief Operating Officer

March 13, 1998

Mr. George F. Haddix
7411 Madison Street
Ralston,  NE 68127

          Re:  Separation Agreement and Releases

Dear Mr. Haddix:

          This is to confirm our understanding about the termination of your
employment with CSG Systems, Inc. (the "Company").  This letter (hereafter
referred to as this "Agreement") outlines the benefits you will receive, and the
legal rights you will waive, upon execution of this Agreement, and will
constitute a binding contract when executed.  You are encouraged to consult an
attorney, and to review this Agreement carefully.

          1.   DEPARTURE FROM EMPLOYMENT; FINAL PAY AND BENEFITS.  Effective on
               -------------------------------------------------               
December 31, 1997, you will cease performing your responsibilities for the
Company as President and Chief Technology Officer and will relinquish all titles
and authorities you may have with respect to the Company. You will no longer be
authorized to incur any expenses, obligations or liabilities on behalf of the
Company, and will return all Company property within your possession, including
customer lists, information, forms, formulas, plans, documents and other written
and computer materials, and copies of the same, belonging to the Company or any
of its customers. You will receive on December 26, 1997, a payroll check for
your salary through your last day of work, plus payment for your accrued but
unused vacation hours, if not already received.

The Company will withhold from these amounts the standard state and federal
income taxes and payroll taxes, and all other deductions authorized by law or by
you. You will also receive separate notices describing your right to continue
insurance coverage under COBRA, as applicable.

          2.   SEPARATION BENEFITS.  In consideration for the promises, waivers
               -------------------                                             
and releases made by you in this Agreement (each of which constitutes essential
consideration for the benefits you receive), you will receive separation
benefits as described below. By signing this Agreement, you agree that (i) these
benefits are in addition to the pay and benefits to which you would otherwise be
entitled, which are described in paragraph 1 above, and (ii) you are not
entitled to receive, and the

CSG SYSTEMS, INC.

Mr. George F. Haddix
March 13, 1998
Page 2

Company is not obligated to pay you, any salary, bonus, commission or other
compensation or benefits except as expressly described in this Agreement. All
payments to you will be subject to standard withholding for state and federal
income taxes and payroll taxes, and other deductions authorized by law or by
you. The separation benefits you will receive are as follows:

          a)   Cash Bonus.  You will receive the gross sum of $150,000.00      
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               which sum represents your 1997 salary bonus.                  
                                                                             
          b)   Vesting of Options.  9,800 Incentive Stock Options, which      
               ------------------                                            
               were granted to you on February 22, 1996, will fully vest      
               as of December 30, 1997.                                       

          3.   YOUR RELEASE OF THE COMPANY.  In consideration for the benefits 
               --------------------------- 
to you under this Agreement, you hereby fully and forever release and discharge
CSG Systems, Inc., any parent, subsidiary, affiliate or related corporations,
and all of their respective officers, directors, shareholders, employees,
agents, predecessors, successors and assigns (collectively, "Releasees") from
and against any and all claims, causes of action, liabilities or demands of any
kind whatsoever, whether presently known or unknown, asserted or unasserted,
that you may now have or in the future have against Releasees which arose on or
before the date that you sign this Agreement, and which arise out of or relate
to your employment with, or separation from employment with, the Company. These
claims include, but are not limited to, all claims of discrimination on the
basis of race, color, religion, sex, age, national origin, disability, or any
other improper factor; breach of contract; impairment of economic opportunity;
interference with contractual or employment relations; infliction of emotional
distress; fraud; misrepresentation; defamation; or invasion of privacy, and
specifically including but not limited to claims under the Age Discrimination in
Employment Act, the Americans with Disabilities Act, the Family and Medical
Leave Act, 42 U.S.C. (S)(S) 1981, Title VII of the Civil Rights Act of 1964, and
any other federal or state constitution, statute, ordinance or regulation, or
common law. This release includes all claims for compensatory, punitive and
liquidated damages, attorney fees and costs, is intended to fully and forever
eliminate all employment-related claims you may have against Releasees or any of
them, and shall be broadly interpreted to achieve that goal. This release is not
intended to waive any rights or claims of yours that may arise after the date
you sign this Agreement, or that arise under this Agreement itself.

          4.   CONFIDENTIAL INFORMATION.  During your employment with the 
               ------------------------   
Company you had access to the Company's confidential and proprietary information
and trade secrets, as well as those of the Company's parent, affiliates,
subsidiaries and related corporations (collectively hereafter "the Company").
This includes information and data concerning research, development, strategic
planning, trade secrets, customer accounts, customer lists and preferences
(including preferred/best customer lists), marketing activities and procedures,
pricing policies and practices, salaries,

CONFIDENTIAL AND PROPRIETARY INFORMATION - FOR USE BY AUTHORIZED EMPLOYEES FOR 
THE PARTIES HERETO ONLY AND IS NOT FOR GENERAL DISTRIBUTION WITHIN OR OUTSIDE 
                          THEIR RESPECTIVE COMPANIES

CSG SYSTEMS, INC.

Mr. George F. Haddix
March 13, 1998
Page 3

accounting practices and procedures, financial data, arrangements and practices,
pro formas, sales methods, personnel files, data processing and other record
keeping systems, software, and other information relating to the operations of
the Company. As further and essential consideration for the benefits to you
under this Agreement, you agree that you will not disclose or impart to any
other person, directly or indirectly, any of this information, nor will you
remove any of this information from the Company's premises; you will immediately
return to the Company any confidential information that you may have in your
possession, including any copies, regardless of the form or media of such
information; and you will not retain any copies of such information and will not
assist another in the use, disclosure or copying of such confidential
information. In the event that you violate any of the terms of this paragraph,
the Company may withhold and/or recover any of the severance benefits paid or
agreed to be paid to you pursuant to paragraph 2, without waiving its right to
pursue any other legal or equitable remedies, and your entitlement to such
benefits shall cease and be forfeited.

          5.   RESTRICTIVE COVENANTS.  As further and essential consideration 
               ---------------------  
for the benefits to you under this Agreement, you agree that for a period of
eighteen (18) months following your execution of this Agreement, you will not,
for any reason whatsoever, directly or indirectly, whether as an employee,
agent, consultant, independent contractor, owner, partner or otherwise, alone or
in association with others:

          a)   solicit, contract with, be employed by or otherwise serve any
               customer or prospective customer of the Company with whom you
               actually did business and had personal contact during the last
               thirty-six (36) months of your employment with the Company, for
               the purpose of obtaining or serving the business of such
               customer;

          b)   advise or recommend to any other person that such person solicit,
               contract with, be employed by or otherwise serve any customer or
               prospective customer of the Company with whom you actually did
               business and had personal contact during the last thirty-six (36)
               months of your employment with the Company, for the purpose of
               obtaining or serving the business of such customer;

          c)   utilize confidential information as described in paragraph 4,
               while working for yourself or a competitor of the Company in
               competition with the Company in the business of cable billing or
               other services provided by the Company; or

          d)   employ, solicit for employment, or advise or recommend to any
               other person that such person employ or solicit for employment,
               any person employed by the Company.

CONFIDENTIAL AND PROPRIETARY INFORMATION - FOR USE BY AUTHORIZED EMPLOYEES FOR 
THE PARTIES HERETO ONLY AND IS NOT FOR GENERAL DISTRIBUTION WITHIN OR OUTSIDE 
                          THEIR RESPECTIVE COMPANIES

CSG SYSTEMS, INC.

Mr. George F. Haddix
March 13, 1998
Page 4

          You agree that the Company's area of business is international, and
that it is reasonable to restrict your competition as described above in order
to protect the Company's legitimate business needs. In the event that you
violate any of the terms of this paragraph, the Company may withhold and/or
recover any of the severance benefits paid or agreed to be paid to you pursuant
to paragraph 2, without waiving its right to pursue any other legal or equitable
remedies, and your entitlement to such benefits shall cease and be forfeited.
The restrictions contained herein are in addition to those restrictions
contained within any separate nondisclosure, trade secrets or non-solicitation
agreements which you have signed. You agree that the provisions of any such
agreements shall remain in full force and effect, and are not merged into this
document.

          6.   VALIDITY AND SEVERABILITY.  Both you and the Company agree that 
               -------------------------     
we will not seek to defeat, or seek to have declared invalid, any provision of
this Agreement. In the event that any part of the covenants set forth in
paragraph 5 shall be held to be invalid or unenforceable, the remaining parts
thereof shall nevertheless continue to be valid and enforceable as though the
invalid and unenforceable part had not been included herein. If any provision of
such covenants shall be declared by a court of competent jurisdiction to exceed
the maximum provisions which the court deems reasonable and enforceable, such
provisions shall be deemed to be reformed to that which such court deems
reasonable and enforceable. If the court determines that no parts of the
covenants are enforceable, then you shall immediately repay to the Company all
of the payments you received pursuant to paragraph 2 of this Agreement, and the
Company's obligation to make any further payments to you pursuant to such
paragraph shall cease.

          In the event that any benefits are forfeited or must be repaid under
this Agreement, no interest shall be due on such amounts prior to demand, and
the temporary use of such funds shall be deemed to be adequate consideration for
all of your remaining obligations under this Agreement, including your waivers
and releases.

          If a court finds that any provision of this Agreement is
unenforceable, that provision will be severed and the balance of the Agreement
will be enforceable; except that if paragraphs 3, 4 or 5 are found to be
unenforceable, then this entire Agreement may, at the Company's option, be
declared to be null and void, in which case you shall immediately return the
severance benefits to the Company.

          7.   NON-DISCLOSURE.  You agree not to disclose the existence or 
               --------------
contents of this Agreement, or the benefits provided to you hereunder, unless
required by law. This restriction will not apply to disclosure by you to members
of your immediate family or to your legal, tax, or financial advisors, provided
that you advise them of this provision, and you agree to use your best efforts
to protect against any further disclosure by those persons.

CONFIDENTIAL AND PROPRIETARY INFORMATION - FOR USE BY AUTHORIZED EMPLOYEES FOR 
THE PARTIES HERETO ONLY AND IS NOT FOR GENERAL DISTRIBUTION WITHIN OR OUTSIDE 
                          THEIR RESPECTIVE COMPANIES

CSG SYSTEMS, INC.

Mr. George F. Haddix
March 13, 1998
Page 5

          8.   NO REINSTATEMENT.  You agree that by signing this Agreement and
               ----------------                                               
accepting the severance benefits, you are giving up any right that you have or
may have to reapply for or be reinstated to employment with the Company; that
you will not hereafter seek permanent employment by the Company; and that if you
do, the Company's refusal to hire you or its termination of such employment
shall be conclusively presumed to be based solely on this Agreement.

          9.   TIME TO CONSIDER AND RIGHT TO REVOKE.  You may, at your option, 
               ------------------------------------     
before signing this Agreement, consider it for a period of ten (10) days from
the day it is presented to you. During that period you should review and discuss
it with your attorney. After you sign this Agreement you will have a period of
seven (7) days to revoke it by notifying the Company in writing delivered to the
                                                                ---------       
Director of Human Resources, in Omaha, Nebraska.  This Agreement will not become
effective or enforceable until the seven (7) day revocation period expires, and
no payments under paragraph 2 shall be required until such period has expired
without revocation.

          10.  REFERENCES.  The Company agrees to provide neutral reference 
               ---------- 
responses to inquiries about you from prospective employers. The response will
include a verification of past employment, dates of employment and job titles.

          11.  NO ADMISSION.  Neither the payment of any sum of money nor the
               ------------                                                  
execution of this Agreement by the Company shall in any way be construed as an
admission of any wrongful or unlawful act whatsoever, and the Company
specifically disclaims any liability to you, or wrongful or unlawful act against
you.

          12.  GOVERNING LAW.  This Agreement will be interpreted and enforced 
               -------------  
under the laws of the State of Nebraska.

          If this Agreement is acceptable to you, please sign and date the 
enclosed copy of this Agreement in the space indicated and return it to me.

Sincerely yours,

/s/ John P. Pogge

John P. Pogge

CONFIDENTIAL AND PROPRIETARY INFORMATION - FOR USE BY AUTHORIZED EMPLOYEES FOR 
THE PARTIES HERETO ONLY AND IS NOT FOR GENERAL DISTRIBUTION WITHIN OR OUTSIDE 
                          THEIR RESPECTIVE COMPANIES

CSG SYSTEMS, INC.

Mr. George F. Haddix
March 13, 1998
Page 6

By signing below, I accept this Agreement in its entirety. I acknowledge that I
have been encouraged to consult an attorney, have been allowed ten (10) days to
consider this Agreement, understand every provision of this Agreement, and
execute this Agreement voluntarily and without duress or coercion.

  /s/ George F. Haddix                  Date:  December 31, 1997
- ----------------------                       ----------------------      
George F. Haddix

CONFIDENTIAL AND PROPRIETARY INFORMATION - FOR USE BY AUTHORIZED EMPLOYEES FOR 
THE PARTIES HERETO ONLY AND IS NOT FOR GENERAL DISTRIBUTION WITHIN OR OUTSIDE 
                          THEIR RESPECTIVE COMPANIES 

Basic Info X:

Name: Separation Agreement and Releases
Type: Separation Agreement and Releases
Date: March 17, 1998
Company: CSG SYSTEMS INTERNATIONAL INC
State: Delaware

Other info:

Date:

  • December 26 , 1997
  • February 22 , 1996
  • December 30 , 1997
  • March 13 , 1998
  • December 31 , 1997

Organization:

  • Madison Street Ralston
  • CSG Systems , Inc.
  • Director of Human Resources
  • State of Nebraska

Location:

  • Omaha
  • Nebraska

Money:

  • $ 150,000.00

Person:

  • John P. Pogge John P. Pogge
  • George F. Haddix