EXHIBIT 10.4
CONFIDENTIAL TREATMENT
----------------------
1996 PRODUCT PRICE LIST
STATEMENT OF CONFIDENTIALITY
The price list is intended for the exclusive use of M&I Data Services and its
customers. Due to the confidential nature of this document, no other
distribution or usage is permitted.
TABLE OF CONTENTS
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FINANCIAL PRODUCTS
Deposit Services 1
On-line Services 4
Accounts Payable 4
Fixed Assets 4
Management Information Services 5
IRS Reporting Services 5
User-defined Security 6
Currency Transaction Reporting 6
Loan Services 6
Automated Clearinghouse (ACH) Originating 8
Automated Clearinghouse (ACH) Receiving 9
Financial Control (General Ledger) 10
Safe Deposit 12
Discount Brokerage 12
Audit Services 12
Communication Facility 12
User Manuals 12
MICASH CORPORATE CASH MANAGEMENT SERVICES
Account Reconciliation 13
Balance Reporting 14
Controlled Disbursement 15
Depository Transfer Service 15
EDI Receiving 15
Management Information Link 16
Microfilming 16
MICASH Control System 17
Treasury Connection 17
TYMNET Communications Network 18
SALES AND CUSTOMER SERVICE
On-line Inquiry Generator 19
Note Pad 19
Tickler System 19
On-line Collections/Queuing 19
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1996 Product Price List i Effective March 1, 1996
TABLE OF CONTENTS
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SALES AND CUSTOMER SERVICE (CONT'D)
Letter Writer 19
Platform Services 20
Office Communications 20
RELATIONSHIP MANAGEMENT
Cash Manager 21
Customer Information System (CIS) 21
Account Analysis 22
Customer Profitability 23
EASE Marketing Solutions 23
RETAIL DELIVERY
Home Delivery Services 25
EFT Services 25
MICARD Credit Cards 29
MICARD Business Purchase Cards 32
MICARD Merchant Services 34
MICARD Merchant Supplies 38
INFORMATION MANAGEMENT
Remote Site Support 41
INFO Center 41
Information Desktop 43
STAR View 43
SERVICES CONTINUITY
Item Processing Hot Sites 45
Customized Services 45
ADDITIONAL SERVICES
APPENDIX A
INDEX
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1996 Product Price List ii Effective March 1, 1996
ABOUT THE PRICE LIST
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The format and organization of the 1996 Product Price List have been changed to
improve the document's readability and ease-of-use. Several of these features
are highlighted below.
- - ORGANIZATION OF PRODUCTS AND SERVICES
The new organization of the price list groups similar products and services
together under eight major categories. They are:
Financial Products
M&I developed applications or leading vendor packages which support
financial institution data processing requirements. Examples include
deposit and loan account processing.
MICASH Corporate Cash Management Services
Products which address financial institution's corporate customer's cash
management needs.
Sales and Customer Service
Products which assist financial institution sales and service staff in
providing responsive solutions to employee and customer needs. Examples
include Salespartner, On-line Collections and Inquiry Generator.
Relationship Management
Products which facilitate the understanding, management and enhancement
of relationships between financial institutions and customers. Examples
include the Customer Information System and Account Analysis.
Retail Delivery
Delivery of financial services using technologies which offer the
greatest convenience and value to financial institution customers.
Information Management
Solutions which provide easy access to financial information, including
facilities for data warehousing, flexible presentation and viewing tools
and user defined output creation.
Services Continuity
Services which provide contingency planning for various operations which
take place at financial institutions.
Additional Services
The major categories appear on every page as the heading along with
corresponding products and services as the subheading. The table of contents
illustrates this new format in an easy to follow outline.
- - ADDITIONAL PRICE DESCRIPTIONS
Pricing information can be found adjacent to the price instead of in the
footnotes, thus improving the readability of the price list.
- - INDEX
The index has been expanded to list more services in order to provide
you with an easy source to locate information.
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1996 Product Price List iii Effective March 1, 1996
ABOUT THE PRICE LIST
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LATE FEES
Late fees are calculated at a 1.5 percent monthly periodic rate (18.00 percent
annual interest) on all invoices not paid in full. Refer to your Data
Processing Services Agreement for payment terms.
INTERIM PROCESSING FEES
- - Interim processing is defined as processing without a long-term
commitment. Examples of interim processing status are 1) customers with no
contract, 2) customers with 30-day contracts, 3) customers with expired
long-term contracts, and 4) customers in receivership who have disaffirmed
the M&I
contract.
- - The charge is a monthly charge. The additional 10 percent includes all
applications, communications, miscellaneous fees, and any line item
appearing on the monthly invoice. All credits will discontinued with the
exception of the print-back credit and the transaction credit for remote
site processing.
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1996 Product Price List iv Effective March 1, 1996
The Company has omitted here pages 1 through 64 of the text of Exhibit
C, the 1996 Product Price List, and filed the omitted portion separately with
the Securities and Exchange Commission, together with a request that it be
given confidential treatment.
INDEX
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A Access Fee--Non-TYMNET Users 16
Access Fee--TYMNET Users 16
ACCOUNT ANALYSIS 22, 41
Account Header and Detail List 10
Account Inquiry 5, 16
Account Processing 2, 22
Account Purge 21
ACCOUNT RECONCILIATION 13, 47
Account Support Fee 29, 32, 34
Account Verification 12
Accounts 1, 4, 8, 19, 21, 23
Accounts Analyzed 21
ACCOUNTS PAYABLE 4
Accounts/Records 24
ACH Debit Credited 15
ACH Intercept 18
ACH ORIGINATING 8
ACH Origination From Deposit System 8
ACH Origination From Loan System 8
ACH RECEIVING 9
ACH Return Fee 37
Active History 20
Active/Inactive Accounts 19
Addenda Record 9, 15
Additional Financial Institutions 21
Aggregate Indebtedness 21
Amended Forms 5
Annual Summary Statements 30
Application & Form Non-Compliance Fee 31
Application Interface 11
Applications 30, 33, 40
Asset/Liability 43
Association Fees 34
ATM Screen Changes 27
ATM Statement Printing Base Fee 28
ATM Terminal 28
AUDIT SERVICES 12
Authorizations 29, 32, 35, 36
Auto Check Pay 47
Auto Pay Enrollment Fee 30
Auto Payment 30
Automated Check Charge Processing 9
AUTOMATED CLEARINGHOUSE 8
B B-Notice Reporting 5
Backdating of Transactions 1
BALANCE REPORTING 14, 17
Balance Transfer Checks 31
Balance Report File Transfer Fees 17
Bank Control Print 3, 6
Bank Conversion 18
Bank Logo Set-up 36
Base Fee 4, 5, 6, 8, 9, 10, 11, 12, 15, 16, 18, 19, 20, 21
22, 27, 29, 32, 34, 41, 42
Beginning RAMIS (2 days) 42
Bond On-line Trading 47
Bonus Point Program 29
Book Transfer 17
Boxes 12
Branch Change--Automated 1
Budget Spread 10
Budget Upload (PC) 10
Business Card Features and Benefits 33
Business Hours Decal 39
Business Report Distribution 33
C CAF File Support 25
Call Report 43
CALL REPORTER I 42
Card "Destroy" Request 27
Card Activation 26, 28
Card Application Holder 30, 33
Card Issuance 29, 32
Card Production (New/Reissue) 27
Card Retrieval Request 27
Cardbase Conversion 28
Cardbase Management 25, 41
Cardholder Services 29
Cardholders 25
Cash Advance Institutions Only 34
Cash Advance Slip (3 part) 38
CASH MANAGER 21
Center Sequence (all accounts) 10
Chargeback Reporting 9, 34
Chart Comparison 10
Chart of Accounts (10)
Check Ordering-On line 1
Check Signature Plate 1
Circuits 12
CIS Customer Files 41
CIS Interface 29, 32
Closed Accounts 2
Closed Time Deposit IDs 2
Collateral Processing 6
Combined Statement Processing 22
Combined Statement Profile 22
COMMUNICATION FACILITY 12
Communication Fee 36
Communications Network Restoration 45
Compliance Fees 26, 29, 32, 34
Consolidated Quarterly Analysis 10
Consolidated Transactions 11
Consolidation Report 10
Construction Lending 47
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1996 Product Price List Page 65
INDEX
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Consulting Fee 31,37,47
Consulting/Custom Programming 12,42
Control Account Support Fee 32
Control Statements 33
CONTROLLED DISBURSEMENT 15
Controller-based 20
Controller-based Teller System Support 4
Convenience Checks 31
Conversion/Consulting/Programming 7
Conversions 47
Corporate Account Support Fee 32
Corporate Customer Conversion 18
Corporate Statements 33
Corporate Trade Payment 9
Correspondence 30, 33
Cost Center Reports 10
Coupon Book Orders 6
CPU Fee 42
CRA Link 24
Credit Bureau Tapes 8
Credit Slip (2 part) 38
Credit Slip (3 part) 38
Criteria Posting 1
Crtfd Apps/Hardware Non compliance Fee 37
Crtfd Apps/Hardware Review Fee 37
CSF Statement Processing Premium 22
CURRENCY TRANSACTION REPORTING (CTR) 6
Custom File Minimum Fee 29,32,34
Custom Reporting Services 36
Custom Statement Formatter (CSF) 1
Customer Card Carrier 27
CUSTOMER INFORMATION SYSTEM (CIS) 21
Customer Match Report Only 21
Customer Match-Merge 21
Customer Profile I 22
Customer Profile II 22
CUSTOMER PROFITABILITY 23
Customer Statements and Notices 8
Customer Suspect/Purge 21
Customer-initiated ACH Transfer Fees 18
Customers 21
CUSTOMIZED SERVICES 45
Customized Statements and Notices Premium
(CSF) 8
CVV/CVC Non-compliance Fee 37
Cycle--12 Months 2
D Daily Hard Copy Reports 7
Daily Settlement Faxes 31
Data Capture 35
Data Entry From Listing 8
Data Entry Input by M&I 13
Data Entry Return/NOC Charges 8
Data Solutions 43
Data Transfer Facility (DTF) 42
Data Transmissions 37
DataBank 43
Datacenter Services 47
Deconversion Tapes 47
Delivery Charges for Rush Cards 29
Delivery/Postage 47
Deluxe ChexSystems Inquiries 1
Demand Accounts 1
Deposit Entry 34
Deposit Envelopes 38
Deposit Escrow Subaccounting 1, 3
Deposit Live Log Transactions 2, 4
Deposit Reconciliation (Plan 9) 13
Deposit Reporting 18
DEPOSIT SERVICES 1
Deposit Summary (2 part) 38
Deposit Summary (3 part) 38
Deposit System 41
Deposit User Manual 12
Depository Transfer Service 15
Detail Account Analysis 10
Detail Accounts 10
Detail Quarterly Analysis 11
Dial Terminal--WATS 25
Direct Transmission to Corporate Customer 14
DISCOUNT BROKERAGE 12
Disk Storage 43
Diskette Creation 42
Distribution 20
Documents Created 20
Documents Mailed/Transferred/Printed 20
Documents Stored in Archive 20
Documents Stored On-line 20
Dollar Item Record 9
Dormant/Paid-off Accounts 19
DSI Customer Setup 18
DTCs Created 15
Dual Account Support Fee 31
E EASE MARKETING SOLUTIONS 23
EDI RECEIVING 15
Education Services 47
EFT SERVICES 25
Electronic Warning Bulletins 30,33
Embossed, Inserted, Returned to Institution 27
Emergency Cards 29
Equipment 12
Escrow Analysis 6
Exception Processing 31,37
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1996 Product Price List Page 66
INDEX
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Exception Processing--On-line 1
Existing Networks 28
Express Delivery or Special Courier 29, 32, 37
External Funds Transfer 8
F Fax Reporting 17
Fiche Retrieval 31, 37
File Adjustments 8
File Download Fees 18
File Footings and Histograms 12
File Purge Procedure (CIS) 21
File Transfer Upload Fees 18
Filing 20
FINANCIAL CONTROL (GENERAL LEDGER) 10, 41
Financial Control On-line (FCO) 11
Financial Institution Minimum Fee 29, 32, 34
Financial Statements (monthly) 11
Fine Sorting 13
FIXED ASSETS 4
Forms Non-Compliance Fee 37
Full Print of Master Records 11
Full Statement 28
Full System Administration 43
Functions Protected 6
Funds Transfer--Automated (AFT) 1
G Gold Brochures 30
Golden Retriever Systems 36
Gross Deposit 34
H Harland Telechex Inquiries 1
Held Statements 30, 33
Help Desk 35
High Density 18
High Risk Merchant Registration 38
Historical Data Storage 11
Holding Company 23
HOME DELIVERY SERVICES 25
Hypercom POS Hardware 39
Hypercom Sales Slip Restaurant 38
Hypercom Sales Slip Retail 38
Hypercom Terminal Download 37
I Imprinters 38
Inactive Site ID Fee 36
Inactive Terminal ID Fee 35
Inbound Data Exchange 14
Incoming File Report 10
Indented Chart of Accounts 10
Individual Statements 33
Individual User Manuals 12
INFO CENTER 41
INFORMATION DESKTOP 43
Information Expert 4
InFormatter 43
Initial Setup Fee 43
Inquiries 25
Inquiries and Transfers 25
Installation 25
Installation and Setup 23
Installation and Training 28
Institution 28
Institution Setup Fee 15
Instruction Sheets 5
Insurance Tapes/transmission 8
Interchange Fees 34
Interest Plan Test 2
Interface Mass Change Applications 11
Intrabank Funds Transfer Capability 16
Investor Reporting 6
Invoices 4
IPS Upload 42
IRS 1098, 1099 Processing 5
IRS 1099/1098 Form Mailing 5
IRS Government Reporting System 5
IRS Notice 972CG, Notice of Proposed Civil
Penalty 5
IRS REPORTING SERVICES 5
IRS TIN Audit Tape Report 5
Issued Items 13
Item Capture--DDA Only 45
Item Capture/Proof of Deposit 47
ITEM PROCESSING HOT SITES 45
Item Sorting/Bulkfile 47
K Keywords 2, 7
L Labels 21, 27
Large Currency Transaction Reporting 4
LETTER WRITER 19
Letters Printed 30, 33
Line of Credit Accounts 1
List 27
Listings 30, 33
Load Fee 43
Loan Realtime Transactions 4
LOAN SERVICES 6, 41
Loan Tax ID Solicitation Letters 5
Loan Transaction Detail on Combined Statements 8
Loan User Manual 12
Local Access Licensing Fees 36
Lockbox 47
Lockbox File Transfer 17
Lockbox Service 30, 33
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1996 Product Price List Page 67
INDEX
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Lost/Stolen Cards 29, 32
Lost/Stolen Cards Reported 26
Low, Medium Density 18
M M&I Merchant Forms 39
Magnetic Tape Creation 21
Magnetic Tape Handling 37
Mailed Direct to Cardholder 27
Mainframe Transmission 9
MANAGEMENT INFORMATION LINK 16
Management Information Service 5
Manual Settlement Fee 10
MAPP 35
MAPP Microfiche Recreates 38
MAPP Monthly Operating Fee 38
MAPP On-line Access 38
MAPP RJE File Fee 38
Marketing (CIS) 21
Marketing Inserts 27
Mass Changes 2,7
Mass Reissue and Instant Issue 27
Master File Unload Tapes 2, 8, 12
MasterCard 30
MasterCard Connectivity Fee 29, 34
Matrix Reports/Report Writer 11
MCIF 23
Merchant Agreement 39
Merchant Application 39
Merchant Billing Form 39
Merchant Forms "Form Grid" and Users Guide 39
Merchant Maintenance Form 39
Merchant Plate & Plastic Order Form 39
Merchant POS Operating Materials 40
Merchant Set-up Form 39
Merchant Statement Message Form 39
Merchant Supply Requisition Form 39
Messages Sent 20
MICARD Business and Purchase Cards 32
MICARD Certified PC Software 40
MICARD Certified POS Hardware 39
MICARD Credit Cards 29
MICARD Merchant Services 34
MICARD Merchant Supplies 38
MICARD Special Services 47
MICASH Control System 17
MICASH Control System Platform 17
Microfiche 2, 4, 5, 6, 7, 10, 11, 12, 13, 22, 23, 27
Microfilming 16
Midcycle Account Setup 13
Midcycle Statements 14
Mini Statement 28
Miscellaneous Account Profile 22
Miscellaneous Account Update 22
Miscellaneous Accounts to History 21
Miscellaneous Charges 36
Miscellaneous Fees 31, 33, 37
Money Center Inquiry 16
Money Center Screen Creation 16
Money Market Accounts 1
Money Talks 25
Monthly Discount ACH Billing 34
Monthly Hard Copy Reports 7
Multi-page Statement 33
Multibank Account Inquiry 16
Multiple Session Manager (TPX) 47
Multiple Statements 13
Multiple/Foreign Listings 30, 33
N NACHA File Transfer 17
NACHA Format Tape 8
NACHA Format Transmission 8
Name and Address List, Labels, and 3x5 Cards 3, 4, 5, 7, 27
National Data Corporation 35
Negative File/Positive Files 26
Net Deposit 34
Network Administration Fee 25
Network Support 12
New Interest Rate Exceptions 3
New Merchant Setup Kit 38
New Network Certification 28
Nightly Batch Printed Letters 19
Nonstandard File (new sending point) 9
Nonstandard Translated Data 15
NOTE PAD 19
NOW Accounts 1
O Off-line Institution Premium 27
OFFICE COMMUNICATIONS 20
On-Line Account Inquiry 11
ON-LINE COLLECTIONS/QUEUING 19
ON-LINE INQUIRY GENERATOR 19
On-line Report Inquiry 11
On-line Return Processing 10
ON-LINE SERVICES 4
On-line Statement Requests 22
On-line Transaction History 11
On-line Transactions 5
Operational Review 47
Optical Retention--Statement Viewing 43
Optical Storage--10 Years 43
Optical Storage--7 Years 43
Original Issue Discount 3
Outbound Data Exchange 14
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1996 Product Price List Page 68
INDEX
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Outdoor Aluminum Sign 39
Outstanding No-book Transactions 4
Overlimit Notices 30,33
P Paper Draft Entry 34
Paper Supplies and Printer Ribbon 38
Partial System Administration 43
Past Due Notices 30, 33
Payment 30, 33
Payment Entry 30, 33
PC ACH 17
PC ACH and NACHA File Transfer Fees 17
PC Entry Through PC ACH Treasury
Connection 9
PC Help Desk 35
PC Software Manuals 40
PC, LAN, and WAN Recovery 45
PC-based 20
PIN Mailers 29, 32
PIN Production and Mailing 26
Plan 1 13
Plan 2 13
Plan 3 13
Plastic Deposit Cards 38
Plastic Tent Sign 39
Plastic Trays 39
Plastics 29, 32
PLATFORM SERVICES 20
Point-of-sale (POS) 25
Ported Systems 47
Positive Balance Authorization 26
Positive or Negative Verification 12
Postage 29, 30, 32, 33, 34, 42
Print Immediate Letters 19
Product Coversion--Automated 2
Product Development 47
Product Support 47
Profit Improvement 47
Programming and Development 47
Proof Encoding 47
Prospects 20
R RAMIS Application Extracts 41
RAMIS Courses 42
RAMIS Download Facility 42
RAMIS Usage 42
Recon Issued 18
Recon Paid 18
Recon Paid File Transfer 17
Recovery Planning Consulting Services 45
Reload Terminal 27
Remote Item Capture Credit 41
Remote Report Printing Credit 41
REMOTE SITE SUPPORT 41
Report Edge 43
Reports 2, 7, 15, 16, 22, 27
Request Fee 21
Reruns 27, 47
Research 31, 37
Restaurant Check Presenter 39
Retention 2
Reversal of Transactions 3
Revolving Credit With Check Access Premium 7
RIM Microfiche 3
Rush Fee (Set-up, Billing, Maintenance, etc.) 31, 37
S SAFE DEPOSIT 12
Sale of Servicing 7
Sales Draft Holder 39
Sales Session Results 20
Sales Slip (2 part) 38
Sales Slip (3 part) 38
Sales/Credit Slip (Oil/T&E) 38
Salespartner Maintenance Fee 20
Salespartner Software License 20
Salespartner Usage Fees 20
Salestracking 41
Savings Accounts 1
Schedule CMR 3
Screen Update Capability 16
Seasonal Screen Maintenance 27
Semiannual/Annual Hard Copy Reports 7
Service Charge Support 28
Service Charge Test 3
Service Charging 27
Services (TIRS) 36
Services Continuity Consulting 45
Shared Voice Response Unit (VRU) 25
Six-day Processing 3, 7, 11
Software Applications 42
Special Statements 14
Specialized Data Entry 47
Standard Descriptions 11
STAR VIEW 43
Statement Insert 30, 33
Statement Premium 22
Statement Printing 28
Statement Processing 22
Statement Rendering 47
Statements 8, 22, 30, 33, 34
Stop Payment 17
Stop Payment Entry Capability 16
Subledger Reports 11
Summary of Deposits 3
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1996 Product Price List Page 69
INDEX
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Summary Report Inquiry 15
Sunday On-line Availability 4
Supermarket Registration Fee 37
Supplies 30, 33
Supplies-Partnership Plus 47
Sweep Report 3
T Tables for Interface (control totals) 11
Table Creation 47
Table Handling 22
Tape or Transmission 9
Tape Output 14
Tape Storage 43
Tape/Transmission Processing 8
Tape: Standard NACHA File (new sending point)9
Tax ID Name/Address List 5
Tax ID Number Report 5
Taxpayer Information Service 5
TeleMoney 36
TeleMoney Dial Batch Service 37
Teller Cassettes/Diskettes Maintenance 47
Teller Platform Systems 20
Teller Trial Balance 4
Tellerink 4
Temporary Rush Cards 29
Terminal Conversion Fee 37
Terminal Download Programming 37
Terminal Repairs 38
Terminal Support 25
Test Bank 47
Through a Third-party Network 14
Tickler Items 19
TICKLER SYSTEM 19
Time Deposit Audit Report 3
Time Deposit IDs 1
To a Third Party 14
Touch-tone Balance Reporting (audio response
unit) 17
Training 18, 23, 31, 37, 42
Transaction (MRA) Reject Fee 37
Transaction 15
Transaction Authorization (On Us) 26
Transaction Authorization/Settlement 26
Transaction Code Usage Report 3
Transaction Information Retrieval 36
Transaction Journal Daily (Snapshot) 11
Transaction Journal-Daily 3
Transaction Processing 1, 29, 32, 34
Transaction Retention 2
Transaction Switching/Routing 25
Transaction/Exception Item Retention 13
Transactions 4, 8, 9, 10, 12, 16, 18
Transfers 25
Translated Addenda 15
Translated EDI 18
Transmission 15, 22
Transmission Fees 17,41
Transmission Output 14
Transmission Setup 15
Transmissions-Activity/Balances 27
Transmit Direct to Bank 14
Travel 47
TREASURY CONNECTION 17
TREM (combination ACH/PAC processing)9
Trial Balance 3, 12
Trust Escrow Report 3
TYMNET COMMUNICATIONS NETWORK 18
U Ultra Graphics-Production Cost Only 29,32
USER MANUALS 12
USER-DEFINED SECURITY 6
V Vendors 4
Verifone Common Accessories 40
Verifone POS Hardware 39
Verifone Printer 250 Paper (2 ply) 38
Verifone Printer 250 Ribbon 38
VISA Check Card or MasterMoney 26
VISA/MasterCard Signage 39
VISA/MC Decals 39
VISANET 35
VISANET OLA Fee 38
VISANET OLI Fee 38
VISANET POS/PORT 40
VISANET Transaction File Delivery 38
W W-9s 5
Weekly Hard Copy Reports 7
Wire Transfer 17
Z ZIP+4 CASS Delivery Point Certification 22
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1996 Product Price List Page 70