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UNITED STATES PATENT AND TRADEMARK OFFICE
CERTIFICATE OF CORRECTION
PATENT NO. : 6,292,547 B1 DATED : September 18,2001 INVENTOR(S) : Ronald A. Katz
Page 1 of 3
It is certified that error appears in the above-identifiedpatent and that said Letters Patent is hereby corrected as shown below:
Title page, Item [56], References Cited, U.S. PATENT DOCUMENTS: Delete "3,794,219" and replace with -- 3,794,774 -Delete "4,489,439'l and replace with -- 4,489,438 -After "4,757,267 7/1988 Riskin" please insert -- 379/113 -After "4,996,705 2/1991 Entenmann et al." delete "379/91" and replace with -- 379/93.13 -FOREIGN PATENT DOCUMENTS: Delete "52-17440" and replace with -- 52-17740 --
OTHER PUBLICATIONS: At "The Voice Response. . . I ' delete "Turnes" and replace with -- Turns -At "Brochures" delete "feeling" and replace with -- flying -At "Look Ma, no operators!" delete "doesmany" and replace with -- does many -At "1,000,000 Shares Common Stock" delete "al,Inc.." and replace with -- al, Inc. -At "D.I.A.L. Software...."delete "Relase" and insert -- Release -At "Brady, R.L. et al.," delete Tehnical" and replace with -- Technical -At "Kaiserman, D.B.," delete "Paleis" and replace with -- Palais -Delete "Power To. ..'I and replace with -- Power To.. . -At "Flanagan, J.L.," delete "Chap." and replace with -- Chapter -Delete "Lucas, W.a.," and replace with -- Lucas, W.A., -At "ICS launches" delete "ineteracive viedeo" and replace with -- interactive video -At Cuilwik, Tony" delete "52,53 ," and replace with -- 52, 53, -At "Van Gieson" after "of fitting a" please insert -- spoken -At "Vendor Index" delete "1989/1999" and replace with -- 1989/1990 -At DECtalk Help..." delete "Cost" and replace with -- Costs -At the first entry which begins with "Straight Talk" after "vol. 1," insert -- No. 1 -At "Hardware for ..." delete "cashless society" and insert -- 'cashless society' --,also delete "Electronics" and insert -- Electronic -Delete ""Distrust of computer kills home service plan"." Delete "Lacter, Mark, "At Megaphone, It's Always Show Time", San Francisco Chronicle, Jun. 9, 1986, Year No. 123, (different perspective)." Delete "Megapohone" and insert -- Megaphone --
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UNITED STATES PATENT AND TRADEMARK OFFICE
CERTIFICATE OF CORRECTION
PATENT NO.
: 6,292,547 B1 DATED : September 18,200 1 INVENTOR@) : Ronald A. Katz
Page 2 of 3
It is certified that error appears in the above-identified patent and that said Letters Patent is hereby corrected as shown below:
OTHER PUBLICATIONS cont'd, At "Kent, Debra" delete "strectches" and insert -- stretches -Delete second occurrence of "Making Your Phone Talk to Computers", U S . News, Sep. 23, 1985." Delete "1985. Robinett" and replace with -- Robinett -At "Keep up with your favorite..." delete "costa" and replace with -- Costa -At Behr,Debra, delete ""Victory" and replace with -- "'Victory' -At "Newcomer MEGAPHONE" delete "Ecxhange" and replace with -- Exchange -Delete "News brief" and replace with -- News briefs -Delete "New a products" and replace with -- New products --,also delete "Jul. 1989" and replace with -- 7/89 -At Takano, H." delete "Mulitpair" and replace with -- Multipair -At "General Description..." delete "Syste" and replace with -- System -At "Newton, Harry" delete "Network's" and replace with -- Newton's -Delete "voice response" and replace with -- Voice response -At "Finnegan, P.F." after "-(Letters)." insert a hard return, so that "International Programs" begins a new entry. At "You Can Use ..." delete "Receivce" and replace with -- Receive -At Basinger, R.G." delete "I 992" and replace with -- 1982 -Column 17, Line 53, delete "and-the" and replace with -- and the -Column 20, Line 32, delete 3miL'' and replace with -- unit -Line 67, delete "the-system" and replace with -- the system -Column 2 1 Line 3, delete "the-television" and replace with -- the television -I
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UNITED STATES PATENT AND TRADEMARK OFFICE
CERTIFICATE OF CORRECTION
PATENT NO. : 6,292,547 B1 DATED : September 18,2001 INVENTOR(S) : Ronald A. Katz Page 3 of 3
It is certified that error appears in the above-identified patent and that said Letters Patent is hereby corrected as shown below:
Column 22, Line 12, before "testing caller" please insert -- means for -Line 66, delete "callers" and replace with -- caller, -Column 24, Line 25, delete "20"and replace with -- 21
--
Signed and Sealed this Nineteenth Day of November, 2002
Attesting Officer
JAMES E.ROGAN Director of the United States Patent and Padernark Oflce
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I1111111l108/07/2007IIIIPage11511of11341 11 1Filed1 IIIIIIII III11 1 1lI lI1 11 l1
us0002025471~ 1
(10) (45)
United States Patent
Katz
Patent No.: US 6,292,547 B1 Date of Patent: *Sep. 18,2001
TELEPHONIC-INTERFACE STATISTICAL ANALYSIS SYSTEM
Inventor:
1022674 1025118
1211977 (CA) 111978 (CA)
. .
Ronald A. Katz, Los Angeles, CA (US)
(List continued on next page.) OTHER PUBLICATIONS Lexis Search Results (Great American Potato-Chip giveawaymaisin Bran GameiGiants Baseball Trivia-Dial Info): "In The Chips" AdWeek, Jul. 22, 1985. "San-Fran-Police-League", Business Wire, Aug. 2, 1985. "Similar Campaigns", DM News, Dec. 15, 1985. "Phone Offers Action at Push of Button", Advertising Age, Feb. 6, 1986. Boies, Stephen J., "A Computer Based Audio Communication System", Computer Sciences Department, Thomas J. Watson Research Center, Yorktown Heights, New York, USA, pp. 701-704gArticle) (Undated). (List continued on next page.) Primary ExaminerStella Woo (74) Attorney, Agent, or F i r m A y o n & Lyon LLP (57)
Assignee: Ronald A. Katz Technology Licensing, L.P., Los Angeles, CA (US) Notice: Subject to any disclaimer, the term of this patent is extended or adjusted under 35 U.S.C. 154(b) by 0 days. This patent is subject to a terminal disclaimer. Appl. No.: 09/270,241 Filed:
Mar. 15, 1999 Related U.S. Application Data
Continuation of application No. 081475,425, filed on Jun. 7, 1995, which is a division of application No. 071335,923, filed on Apr. 10,1989, which is a continuation of application No. 071194,258, filed on May 16, 1988, now Pat. No. 4,845,739, which is a continuation-in-part of application No. 071018,244, filed on Feb. 24, 1987, now Pat. No. 4,792,968, which is a continuation-in-part of application No. 061753, 299, filed on Jul. 10, 1985, now abandoned.
ABSTRACT
Int. C1.7 .................................................... H04M 11/00 U.S. C1. ...................................... 379/93.12; 379191.02 Field of Search .............................. 379191.01, 91.02, 379192.01, 92.03, 93.02, 93.03, 93.12, 93.13, 93.14 References Cited
U.S. PATENT DOCUMENTS
2,902,541 2,941,161 3,060,275 911959 Singleton . 611960 Scantlin . 1011962 Meacham et al.
.
(List continued on next page.) FOREIGN PATENT DOCUMENTS
66113181 711981 (AU)
A system D interfaces with a multiplicity of individual terminals T1-Tn of a telephone network facility C, at the terminals callers are prompted by voice-generated instmctions to provide digital data that is identified for positive association with a caller and is stored for processing. The caller's identification data is confirmed using various techniques and callers may be ranked and accounted for on the basis of entitlement, sequence or demographics. Callers are assigned random designations that are stored along with statistical and identification data. A break-off control circuit may terminate the computer interface aborting to a terminal for direct communication with an operator. Real-time operation processing is an alternative to stored data. The accumulation of stored data (statistical, calling order sequence, etc.) is variously processed and correlated as with developed or established data to isolate a select group or subset of callers who can be readily identified and reliably confirmed. Different program formats variously control the processing of statistical data as for auction sales, contests, lotteries, polls, commercials and so on. 50 Claims, 6 Drawing Sheets
.
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U.S. PATENT DOCUMENTS
3,076,059 3,082,402 3,128,349 3,159,818 3,246,082 3,249,919 3,299,210 3,337,847 3,347,988 3,371,162 3,381,276 3,393,272 3,394,246 3,482,057 3,515,814 3,544,769 3,556,530 3,557,311 3,568,157 3,569,939 3,571,799 3,573,747 3,581,072 3,594,004 3,617,638 3,618,038 3,624,292 3,644,675 3,647,973 3,651,480 3,656,113 3,665,107 3,675,513 3,688,126 3,696,335 3,697,702 3,781,810 3,792,446 3,794,219 3,800,283 3,858,032 3,870,821 3,881,160 3,889,050 3,909,553 3,912,874 3,914,747 3,918,174 3,920,908 3,928,724 3,934,095 3,947,972 3,950,618 3,974,338 3,982,103 3,989,899 3,991,406 3,998,465 4,009,342 4,012,599 4,017,835 4,024,345 4,054,756 4,071,698 4,078,316 4,088,838 4,090,038 4,108,361 4,117,278 4,121,052 111963 311963 411964 1211964 411966 511966 111967 811967 1011967 211968 411968 711968 711968 1211969 611970 1211970 111971 111971 311971 311971 311971 411971 511971 711971 1111971 1111971 1111971 211972 311972 311972 411972 511972 711972 811972 1011972 1011972 1211973 211974 211974 311974 1211974 311975 411975 611975 911975 1011975 1011975 1111975 1111975 1211975 111976 411976 411976 811976 911976 1111976 1111976 1211976 211977 311977 411977 511977 1011977 111978 311978 511978 511978 811978 911978 1011978 Meacham et al. . Scantlin . Boesch et al. . Scantlin . Levy. Scantlin . Bandy. Olsson et al. . Marill et al. . Scantlin . James . Hanson. Goldman . Abbott et al. . Morgan. Hedin . Barr . Goldstein . Downing et al. . Doblmaier et al. . Coker, Jr. et al. . Adams et al. . Nymeyer . Barr . Jochimsen et al. . Stein . Guzak, Jr. . Waltington . James et al. . Downing et al. . Lince . Kopec et al. . Flanagan et al. . Klein . Lemelson . Buonsante et al. . Downing . McFiggins et al. . Kemmerly et al. . Gropper . Scantlin . Steury . Ross . Thompson . Marshall . Botterell et al. . Barnes et al. . Miller et al. . Kraus . Byram et al. . Matthews et al. . Freeman . Bloisi . Luzier et al. . Goldman . Nonvich . Downing et al. . Mascola. Fahrenschon et al. Meyer . Randolph . Kochem . Comella et al. . Barger, Jr. et al. .................... 379192 Freeman . Nakata et al. . Biggs . Krause . Ehrlich et al. . Richard .
*
4,145,578 4,150,255 4,152,547 4,160,125 4,162,377 4,187,498 4,191,376 4,191,860 4,194,089 4,200,770 4,201,887 4,223,183 4,232,199 4,241,942 4,242,539 4,243,844 4,255,618 4,260,854 4,264,924 4,264,925 4,270,024 4,277,649 4,290,141 4,299,637 4,302,810 4,303,804 4,307,266 4,3 14,103 4,317,961 4,320,256 4,323,770 4,328,396 4,338,494 4,339,798 4,345,315 4,348,554 4,355,207 4,355,372 4,360,827 4,371,752 4,376,875 4,389,546 4,393,277 4,398,708 4,405,829 4,420,656 4,427,848 4,439,635 4,439,636 4,451,087 4,451,700 4,468,528 4,475,189 4,489,439 4,490,583 4,494,197 4,511,764 4,517,410 4,5 18,827 4,521,643 4,523,055 4,532,378 4,539,435 4,539,436 4,544,804 4,547,851 4,549,047 4,555,594 4,559,415 4,559,416 4,562,342
*
*
311979 411979 511979 711979 711979 211980 311980 311980 311980 411980 511980 911980 1111980 1211980 1211980 111981 311981 411981 411981 411981 511981 711981 911981 1111981 1111981 1211981 1211981 211982 311982 311982 411982 511982 711982 711982 811982 911982 1011982 1011982 1111982 211983 311983 611983 711983 811983 911983 1211983 111984 311984 311984 511984 511984 811984 1011984 1211984 1211984 111985 411985 511985 511985 611985 611985 711985 911985 911985 1011985 1011985 1011985 1111985 1211985 1211985 1211985
Orriss . Theis et al. . Theis . Bower et al. . Mearns . Creekmore. Goldman . Weber . Hashimoto . Hellman et al. . Burns . Peters, Jr. . Boatwright et al. . Bachman . Hashimoto . Waldman . Danner et al. . Kolodny et al. . Freeman . Freeman et al. . Theis et al. . Sheinbein . Anderson et al. . Oberdeck et al. . Bouricius et al. . Johnson et al. . Messina . Wilson . Johnson . Freeman ................................. Dieulot et al. . Theis . Theis . Hedges et al. . Cadotte et al. . Asmuth . Curtin . Johnson et al. . Braun . Matthews et al. . Beirne . Glisson et al. . Besen et al. . Goldman et al. . Rivest et al. . Freeman . Tsakanikas . Theis et al. . Newkirk et al. . Comstock . Kempner et al. ...................... Reec; et al. . Herr et al. . Hughes . Bednarz et al. . Troy et al. . Nakayama et al. . Willams et al. . Sagara . Dupuis et al. . Hohl et al. . Nakayama et al. . Eckmann . Theis . Herr et al. . Kurland . Brian et al. . Friedes et al. . Bernard et al. . Theis et al. . Solo .
379192
379192
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4,566,030 4,567,359 4,570,930 4,577,062 4,577,067 4,578,700 4,580,012 4,582,956 4,584,602 4,585,906 4,586,707 4,587,379 4,591,190 4,591,664 4,592,546 4,594,476 4,598,367 4,603,232 4,611,094 4,614,367 4,625,079 4,625,276 4,630,200 4,630,201 4,634,809 4,635,251 4,645,873 4,649,563 4,652,998 4,654,482 4,658,417 4,663,777 4,665,502 4,669,730 4,671,512 4,674,044 4,677,552 4,677,553 4,685,123 4.688.170 , , 4,689,742 4,692,817 4,694,490 4,696,028 4,696,029 4,697,282 4,704,725 4,706,275 4,710,955 4,715,061 4,716,583 4,719,647 4,722,526 4,745,468 4,748,668 4,756,020 4,757,267 4,761,684 4,763,191 4,764,666 4,766,604 4,774,655 4,781,377 4,782,510 4,783,796 4,783,800 4,785,408 4,788,682 4,788,715 4,788,716 4,788,718
*
*
* *
*
111986 111986 211986 311986 311986 311986 411986 411986 411986 411986 511986 511986 511986 511986 611986 611986 711986 711986 911986 911986 1111986 1111986 1211986 1211986 111987 111987 211987 311987 311987 311987 411987 511987 511987 611987 611987 611987 611987 611987 811987 811987 811987 911987 911987 911987 911987 911987 1111987 1111987 1211987 1211987 1211987 111988 211988 511988 511988 711988 711988 811988 811988 811988 811988 911988 1111988 1111988 1111988 1111988 1111988 1111988 1111988 1111988 1111988
Nickerson et al. . Lockwood. Matheson . Hilleary et al. . Levy et al. . Roberts et al. . Matthews et al. . Doughty . Nakagawa . Matthews et al. . McNeight et al. . Masuda . Clark . Freeman . Fascenda et al. . Freeman . DeFrancesco et al. . Kurland et al. . Asmuth et al. . Breen . Castro et al. . Benton et al. . Ohmae et al. . White . Paulsson et al. . Stanley et al. . Chomet . Riskin . Koza . DeAngelis . Hashimoto et al. . Szeto . Kreisner . Small . Bachman et al. . Kalmus et al. . Sibley, Jr. . Roberts et al. . Hsia et al. . Waite et al. . Troy et al. ............... Theis . Harvey et al. . Morganstein et al. . Cohen . Winter et al. . Harvey et al. . Kamil . Kauffmann ............... Nonvich . Groner et al. . Theis et al. . Tovar et al. . Von Kohorn . Shamir et al. . Fodale .................................. Riskin . Clark et al. . Gordon et al. ......................... Bergeron . Axberg . Kollin et al. . McVean et al. . Szlam . Ladd . Levine . Britton et al. ......................... Vij et al. . Lee . Zebe . McNabb et al. .
3641412
. 379192
3791112 379191
379188
4,789,928 4,791,664 4,792,968 4,796,293 4,797,910 4,797,911 4,797,913 4,799,156 4,800,583 4,805,209 4,812,843 4,815,031 4,815,121 4,815,741 4,827,500 4,842,278 4,845,739 4,847,890 4,852,154 4,853,882 4,856,050 4,866,756 4,876,592 4,876,717 4,882,473 4,893,328 4,893,330 4,894,857 4,896,345 4,897,867 4,899,375 4,907,079 4,908,761 4,908,850 4,922,520 4,922,522 4,937,853 4,942,598 4,942,599 4,942,616 4,943,995 4,955,047 4,959,783 4,961,217 4,964,157 4,965,825 4,969,183 4,969,185 4,972,461 4,974,252 4,975,945 4,989,233 4,992,940 4,996,705 5,001,710 5,003,574 5,014,298 5,017,917 5,018,736 5,023,904 5,046,183 5,083,272 5,097,528 5,109,414 5,127,003 5,146,491 5,181,238 5,233,654 5,255,183 5,263,723 5,333,185
* *
*
*
*
*
*
1211988 1211988 1211988 111989 111989 111989 111989 111989 111989 211989 311989 311989 311989 311989 511989 611989 711989 711989 711989 811989 811989 911989 1011989 1011989 1111989 111990 111990 111990 111990 111990 211990 311990 311990 311990 511990 511990 611990 711990 711990 711990 711990 911990 911990 1011990 1011990 1011990 1111990 1111990 1111990 1111990 1211990 111991 211991 211991 311991 311991 511991 511991 511991 611991 911991 111992 311992 411992 611992 911992 111993 811993 1011993 1111993 711994
Fujisaki . Lutz et al. . Katz 379197 Blinken et al. . Daudelin . Szlam et al. ........................... 379192 Kaplan et al. . Shavit et al. . Theis . Baker, Jr. et al. . Champion, I11 et al. . Furukawa . Yoshida . Small . Binkerd et al. . Markowicz . Katz .................................. 379192.01 Solomon et al. . Lewis et al. . Marshall . Theis et al. . Crane et al. ........................... 379188 Von Kohorn . Barron et al. . Bergeron et al. . Peacock. Franco . Szlam et al. . Thorne . Foster et al. . Bauer et al. . Turner et al. . Tai . Masson et al. ........................ 379191 Bernard et al. . Scanlon . Brule et al. . Davis . Gordon et al. . Linstroth et al. .................... 3791142 Dandelin et al. . Morganstein et al. . Scott et al. . Akiyama . Aoshima . Harvey et al. . Reese . Dorst et al. . Brown et al. . Osborne . Carbullido . Schakowsky et al. . Dworkin . Entenmann et al. ................... 379191 Gawrys et al. . Denq et al. . Katz . Fisher et al. . Pearson et al. . Kaplan et al. . Dorst et al. . Walker et al. . Gursahaney et al. . Harvey et al. . Doll, Jr. et al. . Silver et al. . Medamana et al. . Harvey et al. . Katz . Pearson et al. . Burke et al. .
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5,335,277 5,351,276 5,353,335
811994 Harvey et al. . 911994 Doll, Jr. et al. . 1011994 D'Urso et al. .
FOREIGN PATENT DOCUMENTS
1056500 1059621 1162336 1225759 2009937-2 2929416 3726366 4005365 A1 0 120 322 0 229 170 A 0249575 0295837 0342295 0434181 0 568 114 A 0 620 669 A 9002131 2184327A 2 230 403 A 52-17440 56-152365 62-239757 500138188 298158190 41855191 WO 87100375 W088102966 W088105985 W089102139 W089109530 W093105483 611979 711979 211984 811987 811990 211981 211988 811990 211984 711987 1211987 1211988 1111989 611991 1111993 1011994 811990 611987 1011990 911977 1111981 1011987 111988 1211990 211991 111987 411988 811988 311989 1011989 311993 (CA). (CA). (CA). (CA). (CA). (DE). (DE). (DE). (EP). (EP). (EP) . (EP) . (EP) . (EP). (EP) . (EP) . (FR) . (GB). (GB) . (JP) . (JP) . (JP) . (JP) . (JP) . (JP) . (WO). (WO). (WO). (WO). (WO) . (WO).
OTHER PUBLICATIONS Winckelmann, W.A., "Automatic Intercept Service", Bell Laboratories Record, May 1968, vol. 46, No. 5, pp. 138-143gArticle). "Proposed Agreement Between National Enterprises Board (N.E.B.) and Delphi", Jan. 30, 1979. Voysey, Hedley, "Nexos wins rights to comms engine", Computing, Sep. 6, ??, vol. 7, No. 36gArticle). "Appraisal of The Fair Market Value of Delphi Communications ", Apr. 30, 198&(Study). Delphi Communicationsgcharts and Exhibits). "Voice-Response System Improves Order Entry, Inventory Control", Communication News, Aug. 1976-(Article). "Periphonics VOICEPACK'-(Brochure) (Undated). "The Voice Response Peripheral That Turnes Every Touch-Tone Telephone Into A Computer Terminal", Periphonics CorporationgBrochure) (Undated). Rabin, Jeff, "Minorities Seek 30% Share of All Lottery Operations", Sacramento Bee, Apr. 12, 1985gArticle). Advertisements (Dial Giants Baseball Trivia Game): Sun Francisco Chronicle, Jul. 3, 1984. Curtis, Cathy, "976 numbers let you dial-a-whatever", Sun Francisco Business Journal, Nov. 26, 1984gArticle). Ferrell, Jane, "Three little numbers for instant information", Sun Francisco Chronicle, Aug. 15, 1984-(Article). "Dallas Telephone Call-In Game Uses Computer Voice Interface", Sep. 24, 1984-(Press Release).
Rivest, R.L., et al., "A Method for Obtaining Digital Signatures and Public-Key Cryptosystems", Communications of the ACM, Feb. 1978, vol. 21, No. 2, pp. 120-126(Article). Finnigan, Paul F, "Audiotex: The telephone as data-access equipment", Data Communications, 1987, pp. 155-161 (Article). Ozawa, Y., et al., "Voice Response System and Its Applications", Hitachi Review, Dec. 1979, vol. 28, No. 6, pp. 301-305gArticle). "AT&T 2: Reaches agreement with Rockwell (ROK)", Aug. 26, 1986-(Press Release). "AT&T Expands Computer speech sytem product line", Apr. 14,1986gPress Release). Adams, Cynthia, "Conversing With Computers", Computevworld on Communications, May 18, 1983, vol. 17, No. 20A, pp. 36-44gArticle). Hester, S. D., et al., "The AT&T Multi-Mode Voice Systems-Full Spectrum Solutions for Speech Processing Applications", Sep. 1985, pp. 1-10-(Proceedings of the 1985 AVIOS Conference). Davidson, Leon, "A Pushbutton Telephone for Alphanumeric Input", Datamation, Apr. 1966, pp. 27-30gArticle). Advertisement: Cuervo Gold Beach Chair, VoiceMail Int'l, '83. "Digital's All-In-1 Voice Messaging", DigitalgBrochure) (Undated). "Access Voice and Mail Messages From One Familiar Source", Znsight,+Article) (Undated). "Get The Message . . . !" "New Voicemail Features", Voicemail International, Znc., Oct. 1984-(Article). Brochures (TWA Crew Scheduling/PSA's Reservation System/Universal Studios ProgramiDow Phone): "AVIAR The communication system that keeps you feeling", VoiceMail Int'l-(Brochure) (Undated). "TWA VOICEMAIL, Flight Attendants Users Guide" Aug. 1986,-(Brochure). Holtzman, Henry, "Voice Mail Soars At TWA", Modern Oflice Technology (Reprint), Mar. 1986,-(Article). "Bid Results via VOICEMAIL-Flight Deck Crew Members", May 1, 1985 (Script). Borden, W.S., "Flight Attendant Self Input of Monthly Bids Via Touch Tone Telephone", In-Flight Services Bulletin, Sep. 15, 1985gMemo). "Look Ma, no operators ! Automatic voice system doesmany airline jobs", Air Transport World, Oct. 1986gArticle). "1,000,000 Shares Common Stock" Voicemail Znternationa1,Znc.. Jan 10, 1984gPublic Offering Summary). Levinson, S.E., et al., "A Conversational-Mode Airline Information and Reservation System Using Speech Input and Output", The Bell System Technical Journal, Jan. 1980, V O ~ . NO. 1, pp. 119-137. 59, Emerson, S.T., "Voice Response Systems-Technology to the Rescue for Business Users", Speech Technology, Jan./ Feb. '83, pp. 99-103gArticle). Moslow, Jim, "Emergency reporting system for small communities", Telephony, Feb. 11, 1985, pp. 30-32, 3 4 g A r ticle). Rabiner, L.R., et al., "Digital Techniques for Computer Voice Response: Implementation and Applications", Proceedings of the ZEEE, Apr. 1976, vol. 64, No. 4, pp. 416-432gArticle). Moosemiller, J.P., "AT&T's CONVERSANTTM Voice SysI tem"Speech Technology, MariApr. 1986, pp. 88-93gArticle).
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Frank, R.J., et al., "No. 4 ESS: Mass Announcement Capability", The Bell System Tehnical Journal, JuliAug. 1981, vol. 60, No., 6, Part 2, pp. 1049-1081-(Chapter from a Book). "Chapter I General Description"D.I.A.L. PMlRelease 3-Version 2 Mar. 1987 (Product Reference Manual). "Announcing Release 3.3" D-AS-H-D.I.A.L. Application and Support Hints, JaniFeb. Mar. 1987, vol. 3, No. 1 g B r o chure). "D.I.A.L. Software Relase 4", OPCOM, Jan. 1988, Version 1 g P r o d u c t Reference Manual). Brady, R.L., et al., "Telephone Identifier Interface", IBM Tehnical Disclosure Bulletin, Oct. 1976, vol. 19, No. 5, pp. 1569-1571-(Article). Corbett, A.J., "Telephone Enquiry System Using Synthetic Speech", University of Essex, Dec. 1974, (Thesis). Yoshizawa, K., et al., "Voice Response System for Telephone Betting", Hitachi Review, Jun. 1977, vol. 26, No. 6gArticle). Sagawa, S., et al., "Automatic Seat Reservation By Touch-Tone Telephone", Second USA Japan Computer Conference, 1975, vol. 2, pp. 290-294gArticle). Smith, S.L., "Computer-Generated Speech and Man-Computer Interaction", Human Factors, 1970, 12(2), pp. 2 15-223gArticle). Newhouse, A,, et al., "On The Use of Very Low Cost Terminals", University of Houston, pp. 240-249gPaper) (Undated). Mullen, R.W., "Telephone -home's 'friendliest' Computer", Inside TelephoneEngineerAnd Management, May 15,1985, vol. 89, No. 10,-(Article). "Telephone Computing Entering Service Bureau Business", American Banker, Jul. 5,1979-(Article). Kutler, Jeffrey, "Technology, System Sharing Improve Phone Banking Outlook", American Banker , Dec. 7, 1979, vol. CXLIV, No. 237gArticle). Kutler, Jeffrey, "Phone Bill Paying Accessed by Pioneer", American Banker , Dec. 7, 1979, vol. CXLIV, No. 237(Article). "User's Guide", Dowphone (Undated). "Audiotex Information From Dow Jones", The Computer Review, Nov. 1984, vol. 2, No. 1gArticle). "DOWPhone Adds Innovest Systems' Technical Analysis Reports" IDP Report, Jan. 3, 1986-(Report). Perdue, R.J., et al., "Conversant 1 Voice System: Architecture and Applications", AT&T Technical Journal, Sep./Oct. 1986gArticle). Martin, James, "Design of Man-Computer Dialogues", IBM System Research Institute, Chapter 16, pp. 283-306(Chapter from a Book) (Undated). Kaiserman, D.B., "The Role Of Audio Response In Data Collection Systems", Proceedings of the Technical Sessions, Paleis des Expositions, Geneva, Switzerland, Jun. 17-19, 1980 pp. 247-251gArticle). Boies, S.J., et al., "User Interface for Audio Communication System", IBM Technical Disclosure Bulletin, Dec. 1989, vol. 25, No. 7A, pp. 3371-3377gArticle). Kramer, J.J., "Human Factors Problems in the Use of Pushbutton Telephones for Data Entry", Bell Telephone Laboratories, Holmdel, N.J., Apr. 74, pp. 241-258-(PaPer). Cox, Jr., Floyd, "Flora Fax", Jan. 22, 1986-(Letter and Advertisements).
Isayama, Tetsuya, "Automatic Response Processing Equipment as a Multi-media Communication Node", Japan Telecommunications Review, 1987, vol. 29, No. 1, pp. 29-36(Article). Imai, Y., et al., "Shared Audio Information System Using New Audio Response Unit" Japan Telecommunications Review, Oct. 1981, vol. 23, No. 4, pp. 383-39&(Article). "Distrust of computer kills home service plan" (date and source missing). "Automatic Call DistributoriManagement Information System: Interface between l/lAESSTM Switch Central Office and Customer Premises Equipment", Bell Communications Dec. 1986, Technical Reference Research, TR-TSY-000306, Issue 1gArticle). "Comparison of ACD Systems", Connection, Feb. 1990(Chart). "ACD Comparison", Aspect, Feb. 2, 1990gFinal Report). "AT&T's Response to Plantiffs Second Set of Interrogatories to Defendant AT&T Corp. (Nos. 17-18)", Ronald A . Katz Technology Licensing, L.P and MCI Telecommunications Corp., Civil Action No. 9 7 4 4 5 3 (USDC, ED PA). Lanzeter, Ygal, "Automatic Number Identification System For Step-By-Step Exchanges", The Ninth Convention of Electrical and Electronics Engineers In Israel Apr. 1975(Paper). Flanagan, J.L., et al., "Speech Synthesis", Chapters 1, 39, 42, 45 and 46gChapter from a Book). "Bell Atlantic's Bolger Wants To Be Free", Telephony ,Jul. 14, 1986gArticle). "Advanced New Cable TV Technology Developed For Impulse-Pay-Per-View", Jun 3., 1985 (Search). Noll, M.A., "Introduction to Telephones & Telephone Systems", Second Edition, Chapter 9 g C h a p t e r from a Book). "Proposal for Kome Mediavoice Interactive PhoneDatabase Marketing System", "Mediavoice Startup Software Package for Kome" "Optional Mediavoice Software Packages for Kome" "Why ATI Mediavoice Is The Choice For Sucess "+Proposal). Meade, Jim, Dec., 29, 1992gLetter). "All About Voice Response", Datapro Research Corporation, Delran, N.J., Mar. 1972 and Sep. 1974-(Article). "Voice Response in Banking Applications", Datapro Research Corporation, Delran, N.J., Oct. 1974 and Feb. 1983gArticle). Schiller, T.R., "Field Craft Technician Communication With A Host Computer Synthesized Voice", Proceedings AVIOS '86 VoiceI10 Systems Applications Conference, Sep. 16-18, 1986. Rabin, Richard, "Telephone Access Applications: The Growth Market for Voice Processing", Proceedings AVIOS '86 Voice I10 Systems Applications Conference, Oct. 6-8, 1987. Schuster, E.R., "B.R.U.T.U.S. Better Registration Using Touch-Tone phones for university Students", Proceedings ZVIOS '86 Voice I10 Systems Applications Conference, Oct. 4-6, 1988. "Exxon's Next Prey. IBM and XEROX', Businessweek, Apr. 28, 1980, pp. 92-96 and 103gArticle). Weinstein, S.B., "Emerging Telecommunications Needs of the Card Industry ",IEEE Communications Magazine, Jul. 1984, vol. 22, No. 7, pp. 26-31-(Article). "Riding Gain", Broadcasting, Mar. 7, 1983gArticle). Pickup, Mike, "Bank from home, by screen or by phone", Building Society Gazette, Jul. 1988-(Article).
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Pickup, Mike, "Voice Response", Computer Systems, Sep. 1986gArticle). Rabiner, L.R., et al., "Isolated and Connected Word Recognition-Theory and Selected Applications", ZEEE Transaction Communicatiom, May 1981, Com. 29, No. 5, pp. 621, 622, 633, 644-646, 655-659gArticle). Takahashi, K., et al., "The Audio Response System for Telephone Reservation", U.D.C. Oka, Y., et al., "Development of Ventilating Equipment for Shinkansan Train", U.D.C. +Articles in Japanese) Pagones, M.J., et al., "New services follow increased digitization on the long-haul transmission network", AT&TBell Laboratories Record, 1983, vol. 61, pp. 25-33gArticle). "New phone service tells customer who's calling", Bell Laboratories Record, 1984, vol. 62, p. 9-(Article). Hirschman, C.B., et al., "LASS: Putting the telephone customer in charge", Bell Laboratories Record, 1985, vol. 63, pp. 10-16gArticle). "AT&T building communications network for Defense Department" and "AT&T inaugurates pay-per-view TV", Bell Laboratories Record, 1986, vol. 64, p. 2gArticle). "Power To . .. ", Dialogic Corporation, Littleton Road,(unidentifiable Article). "Representative Customer List For Interface Technolog's Total Entry System", "Toes Solutions-Pharmaceutical Manufacturer", "The Voice Response Solution For Answering CustomeriSales Calls", "Toes Solutions-Orthopedic Equipment" and "Toes Solutions-Convenience Store"(Articles). Lummis, R.C., "Speaker Verification: A Step Toward the "Checkless"Society", Bell Laboratories Record, pp. 254-259gArticle). Flanagan, J.L., et al., "Synthetic voices for computers", ZEEE Spectrum, Oct. 1970, vol. 7, No. 10, pp. 2245(Article). Rabiner, L. R., et al., "Computer Synthesis of Speech by Concatenation of Formant-Coded Words", The Bell System Technical Journal, MayiJun. 1971, pp. 1541-1558gChapter from a Book). Flanagan, J.L., et al., "Wiring Telephone Apparatus from Computer-Generated Speech", The Bell System Technical Journal, Feb. 1972, pp. 391-397gChap. from a Book). Hornsby, Jr., Thomas G., "Voice Response Systems", Modern Data, Nov. 1972, pp. 46-5&(Article). Diffie, W., et al., "New Directions in Cryptography", ZEEE Transactions On Information Theory, Nov. 1976, vol. IT-22, No. 6, pp. 644-654gArticle). Rosenthal, L.H., et al., "Automatic voice response: interfacing man with machine", ZEEE Spectrum, Jul. 1974, vol. 11, No. 7-(Article). Rosenthal, L.H., et al., "A Multiline Computer Voice Response System Utilizing ADPCM Coded Speech", ZEEE Transactions on Acoustics, Speech, and Signal Processing, Oct. 1974, vol. ASSP-22, No. 5, pp. 339-352gArticle). Flanagan, James L., "Computers that Talk and Listen: Man-Machine Communication by Voice", Proceedings for theZEEE,Apr. 1976, vol. 64, No. 4, pp. 405-415gArticle). Maisel, Ivan, "To Put Your Baseball S a w y On The Line, Pick Up The Phone And Call", Sports Illustrated, Sept. 3, 1984gScript). Brown, Merrill, "Hollywood Saga: Who Bought J. R.?", The Washington Post, Final Edition, Oct. 14, 1984 -(Script). "SPECIAL-OLYMPICS; Teams with baseball trivia expert Brad Curtis", Business Wire, Sep. 30, 1985gScript).
Lucas, W.a., et al., "The Spartanburg Interactive Cable Experiments In Home Education", Rand Corp., U.S. Department of Commerce, National Technical Information Service Feb ., 1979+Publication). Martin, James, "Viewdata And The Information Society",(Book). Gawrys, G.W., "Ushering in the Era of ISDN', AT&T Technology, 1986, vol. 1, No. 1, pp. 2-9gArticle). Cummings, J.L., et al., "AT&T Network Architecture Evolution", AT&T Technical Journal, MayiJun. 1987, vol. 66, Issue 3, pp. 2-12gArticle). Yates, C.E., "Telemarketing and Technology: Perfect Business Partners", AT&T Technology, 1987, vol., 1, No. 3, pp. 48-55-(Article). Herr, T.J., "ISDN Applications in Public Switched Networks",AT&T Technology, 1987, vol. 2, No., 3, pp. 55-65(Article). "Only the best. Only from Florafax", Florafax-(Advertisement). Aldefeld, B., et al., "Automated Directory Listing Retrieval System Based on Isolated Word Recognition", Proceedings of the ZEEE, Nov. 1980, vol. 68, No. 11, pp. 1364-1379(Article). Rabiner, L.R., et al., "On the Application of Embedded Training to Connected Letter Recognition for Directory Listing Retrieval", AT&TBell Laboratories Technical Journal, Mar. 1984 vol. 63, No. 3, pp. 459-477gChapter from a Book). Rosenberg, A.E., et al., "Recognition of Spoken Spelled Names for Directory Assistance Using Speaker-Independent Templates", The Bell System Technical Journal, Apr. 1980, vol. 59, No. 4, pp. 571-592gChapter from a Book). "The Voicestar Series By Periphonics", Periphonics, Jan. 1986
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Applebaum, Simon, "Two-way television"Cab1e vlsion, Aug. 8 , 1983, p. 66-(Article). Sw??ne, Michael, "Fiber-optic TV networks lets viewers talk back", Info World
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"DOD could save on test equipmemt". "Talking computer speeds Ford parts", Apr. 25, 1976. "Customers of Ten Banks Paying Bills by Phone", Computer World, 1976, p. 12. "FAA to test computerized voice response to queries from pilots", Electronics, Nov. 25, 1976, p. 43. Miller, F.W., "Voice Response Comes to Life with Order Entry", Infosystems, Oct. 1981. pp. 62/64. Suppes, Patrick, "University-Level Computer-Assisted Instruction At Stanford: 1968-1980", Institute for Mathematical Studies In The Social Sciences, Stanford Univesity, 1981, pp. 589-716. Lerner, E.J., "Products that talk", IEEE spectrum, Jul. 1982, pp. 32-37. Carlsen, Clifford, "Megaphone plans to blare message on national scale", Times, Mar. 2, 1987. Michelson, Marlene, "All Kinds of information at your fingertips by phone", Business Times, Sep. 8, 1986, vol. 3, No. 19. Lacter, Mark, "At Megaphone, It's Always Show Time", Sun Francisco Chronicle, Jun. 9, 1986. Table of Contents, Megaphone Press Book, pp. 1-3. "Miss Simpson, will you dial-a-joke for me please ?", Cartoon. Lacter, Mark, "At Megaphone, It's Always Show Time", Sun Francisco Chronicle, Jun. 9, 1986, Year No. 123, (different perspective). Lacter, Mark, "Narrating Fantasy Messages -It's No Dream Job", Sun Francisco Chronicle, Jun. 9, 1986. "Megapohone Serves High-Tech Showbiz", Sun Francisco Chronicle, Jun. 9, 1986. "Megaphone Reaches Unique Market", Sun Francisco Chronicle, Jun. 9, 1986. Feuer, Jack, "AsherIGould: Megapohone Dials-ashop'', Adweek, May 12, 1986. Symanovich, Steve, "Novelty over for phone porn vendors", and continutation "Big firms breathing down necks of small phone porns 0utfits"San Francisco Business Journal, May 5, 1986. Wilke, John, "A `Dream' Business That's Just A Phone Call Away", Information Processing. Ketcham, D.E., "Dial-a-You-Name-It", Sun Francisco Chronicle, 1986. Carter, Alan, "What? You Didn't know Erica was engaged again?", Daily News, Mar. 12, 1986. "Firm plugs into sales with time, temp lines", Crain's New York Business, Mar. 3, 1986, vol. 11, No. 9. Pitts, Gail, "Phone-in trivia games ring up profits", The Denver Post, Feb. 3, 1986. "Merge Towards Success" IIN and Megaphone, The 976 Exchange, Winter 19?6 , vol. 4. Nelson, David, "From dating to soap operas, 976 numbers come on line", Sun Jose Business Journal Magazine, Jan. 27, 1986. Greengard, Samuel, "Dial-A-Deluge", Business, Nov. 1985. "Numbers, Please", Business, Nov. 1985. "The 976 Telelease Co.", Business Opportunites Journal, Dec. 1985. "One-time refund for `976' charges", Sun Francisco Examiner, Nov. 7, 1985. Kent, Debra, "Interactive phone network strectches for calls", Advertising Age, Oct. 17, 198?.
"Making Your Phone Talk To Computers", U.S. News, Sep. 23, 1985. "Making Your Phone Talk To Computers", U.S. News, Sep. 23, 1985. Mulqueen, John, "Int'l Information Network Eyes Contact With British Telecom", Communications Week, Sep. ??. Moorhead, Derrol, "Humor, romance: just a call away", Rocky Mountain Collegian, Sep. 19, 1985, vol. 94, Iss. 32. Keppel, Bruce, "Move Under Way to Curb Abuse of Popular Dial-It Service", Los Angeles Times, Sep. 1, 1985. "Dial-a-stock", Forbes, Aug. 1985. Sowa, Tom, "Games people play now include phone trivia", Spokesman-Review, Jul. 1985. Larson, Judy, "976 numbers entice adults -and kids", Fremont Argus, Jul. 8 , 1985. Dougherty, P.H., "Advertising Telephone Is Growing As Medium", The New York Times, Jul. 17, 1985. Barbieri, Richard, "Prime Time for he Telephone", Channels, MayIJun. 1985, pp. 54-55. "Bank Provides Financial Fuel To Fast Track Company", The Financial Center Bank, First Quarter 1985, vol. I1 No. 1. "Don't Phone Santa", Sun Francisco Chronicle, Letters to the Editor, Mar. 29, 1985. Carvalho, Deborah, "Will Hillary find Happiness with Bob?", Contra Costa Times, Mar. 15, 1985. Murphy, Win, "Dial-a-romance", Mar. 13-19, 1985. ?, Martha, "Love, laughs, luck: Just a phone call away", Burlington County Times, Feb. 17, 1985. 1985. Robinett, Stephen, "Blood From A Rock", Venture, Jan. 1985, pp. 38-41, 44-45. Du Brow, Rick, "Lates hot lines for instant trivia pursuit", Los Angeles Herald Examiner, Dec. 6, 1984. "Keep up with your favorite soap operas", Contra costa Times, Nov. 30, 1984. Hanna, Barbara, "Inside RadioiTV". Behr, Debra, "Victory makes and writes its own on-the-road news", and "Whose calling ? Michael fans most likely . . . ",Los Angeles Times, Nov. 29, 1984. "Newcomer MEGAPHONE Has Magnanimous Goals", The 976 Ecxhange, Fall 1984, vol. 2. "Phone Santa", Vecaville Reporter, Nov. 10, 1984. "Dial 976 for Profits", Time, Sep. 3, 1984. Pendleton, Mike, "For A Fee Your Phone Can Inform", Burrelle's, Jul. 19, 1984. "Phone numbers to get details about soaps", Burrelle's, Jul. 18, 1984. Gansberg, A.L., "976 phone prefix as new entertainment fad", The Hollywood Reporter, Jun. 21, 1984. Carvalho, Deborah, "Another `GH' actor disconnected with the soap", Contra Costa Times, May 26, 1984, p. 4. "Keep up with your favorite soap operas", Sun Francisco Examiner. Du Brow, Rick, "`Dial-a-soap' service offers daily TV summaries", Los Angeles Herald Examiner, Apr. 26, 1984. News brief, Feb. 1966. Martin, J., et al. "The Computerized Society-An Appraisal of the impact of Computers on society over the next fifteen years", Chapter 10, pp. 211-266-(Chapter from a Book). New a products, DatamationJul. 1966, vol. 12, No. 7, pp. Jul. 1989-(Article). Meacham, L.A., et al., "Tone Ringing and Pushbutton Calling", The Bell System Technical Journal, 1958, pp. 339-360gBook).
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"Machine Operation Manual", May 12, 1978, Issue 1, pp. 1-3, 9-1OgManual). Davey, J.P., "Dytel Western Region Sales Training Manual", 1985gManual). Gutcho, Lynette, "DECtalk-A Year Later", Speech Technology, Aug./Sep. 1985, pp. 98-102gArticle). Daniels, Richard, "Automating Customer Service", Znsurance SofhYare Review, Aug./Sep. 1989, pp. 60-62gArticle). Golbey, S.B., "Fingertip Flight Service", Oct. 1985-(Article). "ARO Goes Pushbutton", Newsletter, Nov. 1985, p. 9 g A r ticle). "ROLM Centralized Attendant Service", ROLM Corporation, 1979. " A I S , Versatile Efficient Information Service", Fujitsu Limited, 1972, pp. 153-162gBrochure). Smith, S.L., et al., "Alphabetic Data Entry Via the Touch-Tone Pad: A Comment", Human Factors, 1971, 13(2), pp. 189-190gBook). Holtzman, Henry, "Still an Infant Technology VOICE MAIL", Modern Oflice Technology, Jun. 1985, pp. 78-80, 82, 84, 90gArticle). Leander, Monica, "Voice Response-A Technology for Solving Management Problems", Speech Technology, Mar./ Apr. 1986, pp. 50-52-(Article). Stolker, Bud, "CompuCorder speech storage and output device. (evaluation)", Creative Computing, Jul. 1983, pp. 1-7. Witten, I.H., et al., "The Telephone Enquiry Service: a man-machine system using synthetic speech", Znt. J. Man-Machine Studies, Jul. 1977, 9, pp. 449-464-(Book). Gould, R. L., "Fidelity's Automated Voice Response System", Telecommunications, Jan. 1981, pp. 27-28
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"Use of Dialogic T-1 Equipment in CPE Gateways", Dialogic Corporation, Application Note, pp. 1-4. "Integrating Analog Devices into Dialogic-Based T-1 Voice Processing Systems", Dialogic Corporation, Application Note, pp. 1-16. "Use of Dialogic Components in Automatic Number Identification (ANI) Systems", Dialogic Corporation, Application Note, pp. 1-16. "Dialogic Unit Pricing", pp. 1-6. "Voice '92 Spring Conference & Exposition", 1992, pp. 1-24gBrochure). "Telecom Developers '92", Jan. 1992-(Advertisement). Newton, Henry, "The Sheer Thrill of it All", Teleconnect, May 1991. "AFIPS Conference Proceedings", 1987 National Computer Conference, Jun. 15-18, 1987, Chicago, Illinois. "Dynamic Network Allocation". "Calling your computer is as easy as calling your broker, says AT&T", Record, Nov. 1985. Singleton, L. A,, "Telecommunications in the Information Age", Chapter 12, pp. 115-125gChapter from a Book). Weitzen, H. S., "Telephone Magic", pp. 28-31, 38-39, 54-55, 62-67, 70-79, 82-85, 88-91, 106-115, 118-121, 126-127, 134-137, 176-177, IndexgChapters from a Book). Weitzen, H.S., et al., "Infopreneurs", pp. 18-19, 138-145, 206-209, Index--(Chapters from a Book). Sullivan, Kathleen, "Paper firm relies on voice-based inventory system", ZDG Communicatiom, Znc., Sep. 10, 1984(Script). "VTK Training Section" and "Disk Initialization Procedures for VX-30/60", Voicetek CorporatiovLgManual). "VoiceStor Systems Integration Guide", Voicetek Corporation, May 2, 1983gManual). "VTK 60 Voice Computer-Technical Description", Voicetek Corporation, Oct. 1986gManual). "Voicetek VS-50 Telephone Interface System", Apr. 25, 1984, System Integration Guide-(Manual). "VTK Voice System-Programmers Guide", Voicetek(Manual). "Disk Initialization Procedures for VTK-30/60", Voicetek Corporation-(Manual). "VTK81 Voice Computer-Technical Description", Voicetek Corporation, Oct. 1986gManual). "VTK Voice System-VTWCE Guide", Voicetek, Jul. 6, 1987gManual). Newton, Harry, "Network's Telecom dictionary", Telecom Library Znc., 1991gAdvertisement). "1987 Buyers Guide", Teleconnect, Jul. 1987, pp. 194, 197-210gBrochure) . Syntellect 1nc.-Advertisements. Various copies of Business cards. Guncheon, M.C., "The Incredible Dial-A-Message Directory", Contemporary Books, Znc., 1985gDirectory). "Voice Box Maintenance Manual", Periphonics, 1986(Manual). "Voicepac Maintenance Manual", Periphonics, 1984(Manual). Dyer, Ellen, "Wichita Firm Sells 25% Share", Dec. 14,1987, and "Spectrum Carving Role In Volatile Business", Jul. 7, 1986, Search Results. "Don't Miss The Unique Gift Idea Of the Year", Yam Educational Software, 1987gAdvertisement).
"Welcome to the future of advertising.", Teleline, Znc., 1990gPresentation). "Greeting Card Project", Teleline, Znc., Nov. 7, 1988(Flow Chart). Sharkey, Betsy, "Dialing for Dollars and Data", Adweek, Nov. 16, 1987, pp. 6 4 g A r t i c l e ) . Gay, Verne, "CBS may tie rates to buying p?", 1988(Article). Flanagan, J.L., et al., "Synthetic Voices For Computers", IEEE International Conference on Communicatiom, 1970, pp. 45-9-45-1&(Conference Record). Rabiner, L.R., et al., "Computer Voice Response Using Low Bit Rate Synthetic Speech", Digest ZEEE 71 International Convention, Mar. 22-25, 1971, pp. 1-2, Fig. 1-2-(Paper). "DT1000 Digitalker Speech Synthesis Evaluation Board", National Semiconductor Corp., Oct. 1980gManual). "Data Set 407C Interface Specifications Nov. 1977", Bell System Technical Reference, Nov. 1977, pp. l-5&(Paper). Broomfield, R.A., et al., "Making a data terminal out of the Touch-Tone telephone", Electronics, Jul. 3, 1980, pp. 124-129gPaper). Godfrey, D., et al., "The Telidon Book-Designing and Using Videotex Systems", pp. l-l03-(Book). "Industry Marketing Bulletin", Honeywell EDP Wellesley Hills, Aug. 9, 1967. "Honeywell Communications Configuration Charts And Aids In Designing", Data Communications, pp. 3-1 -3-7 and A. "Burroughs Audio Response System", Reference Information for Sales Representatives, pp. 1-6 "New Product Announcement", Burroughs Corporation, Feb. 5, 1968. "Stand-Alone Lockbox Application Voice Response (Slave) Communication System Functional Specification", Cognitronics Corporation, Feb. 19, 1982, p. 21. "Unlock lockbox reporting. with Cognitronics Voice Response Communications SystemBanking.", Speech-maker a divison of Cognitronics Corporation. "Voice Response for Banking", Cognitronics Corporation (Brochure). "voice response application brief", Speech-maker-(Brochure). "Instant credit authorization is an easy touch when any telephone is a voice response computer terminal", Speech-maker a divison of Cognitronics Corporation
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"Dream Weaver", Jon Lindy, Aug. 1986, pp. 32-35, 374Article). "Turn any telephone into a complete electronic message service", Voicemail+Brochure). Pages from Company Brochure, Televoice International, Znc. "VMI Big Talker", Voicemail International, Znc.+Newsletter). "Voiceletter No. l", Voicemail International, Znc., Dec. 1985. "Newsline", Voicemail International, Znc., Oct. 1984 and Nov. 1984. "A New, More Productive Way to Use the Telephone", Voicemail International, Znc.+Brochure). "While You Were Out . . . "+Brochure). "?For People Who Can't Afford to Miss Messages", Voicemail International, Znc.-(Brochure). "Voicemail The electronic news service saves time, money and nerves", Radicduisse Ltd., (Voicemail Agent for Europe)+Brochure). "Are You Being Robbed of Your Time . . . ?", Voicemail International, Znc.+Brochure). "Voicemail Instruction Manual B-85", Televoice Znternational, Nov. 1980+Manual). "Local Telephone Numbers" (for Voicemail) and "Televoice Is As Easy As 1 , 2 , 3 !", TelevoiceZnternational -(Manual). "Voicemail Instruction Manual C-25", Televoice Znternational, Jun. 1981+Manual). "Telephone Numbers" (for Voicemail) and "How To Use Voicemail", Televoicemail International -(Manual). "Message ReceivingiSending" (and others), VoicemailZnternational, Znc.+Manual). "You Can Use Voicemail To Send And Receivce Messages At Anytime Anywhere In The World", Voicemail Znternational Znc., 1981+Brochure). "Advanced User Guide", Voicemail International, Znc.(Manual). "Voicemail's Basic User's Guide", Voicemail International, Znc.-(Manual). "Welcome to Dowphone", Dowphone, Jan. 1986(Manual). "Telephone 1-800 Check-PDR', Oficers of Medical Economics Company, Znc., 1986-(Circulation/Brochure). "Turn your telephone into an efficient electronic "mailbox"", Western Union, Jan. 1984+Brochure). "Western Union Voice Message Service User's Guide", Western Union, Jul. 1984-(Brochure). "PSA's 24 hour reservation system", PSA, Sep. 1986(Brochure). "To Better Serve Your Business, We're On Call Days, Nights and Weekends.", Maryland Business Assistance Center(Brochure). "Voice Response: Breaks Trough Call Blockage.", Business Week, Aug. 26, 1 9 8 5 4 Advertisment for Preception Technology Corporation). "Tools for heavy hitters", Forbes, May 6, 1985. "The Fidelity Automated Service Telephone", Fidelity Group-(Manual/Brochure). "Stockquote Hotline", Norwest Brokerage Services+Brochure). "All You Need To Get The Stock Quotes And News You Want." Dowphone, 1984-(Advertisement). "The Most Respected Name in Telemarketing", West Znteractive Corporation+2 Brochures).
Borison, V.S. "TRANSACTION-telephone gets the fact at the point of sale", Bell Laboratories Record, Oct. 1975, pp. 377-3834Article). Demeautis, M., et al., "The TV 200 A Transactional Telephone", Commutation & Transmission n 5, 1985, pp. 71-82 +Article). Eriksson G., et al., "Voice and Data Workstations and Services in the ISDN', Ericsson Review., May 1984, pp. 14-1 9-(Article). Schrage, Michael, "A Game Von Meister in Pursuit of Profits", Washington Post, Sep. 23, 1985-(Article). Svigals, J., "Low Cost Point-Of-Sale Terminal", ZBM Technical Disclosure Bulletin, Sep. 1982, vol. 25, No. 4, p. 1835. Turbat, A,, "Telepayment And Electronic Money The Smart Card", Commutation & Trammission n 5, 1982, pp. 11-2O-(Article). "Voice Mail'', Sound & Communications, Apr. 1983, vol. 28, No. 12, pp. 84-85-(Article). Aso, Satoshi, "Trends and Applications of Voice Output Devices", 2209 J.E.E. Journal of Electronic Engineering, Feb. 1982, vol. 19, No. 182, pp. 102-107+Article). C.R. Newson, "Merlin Voice Mail VM600," British Telecommunications Engineering, vol. 4, Apr. 1985, pp. 32-35. Kroemer, F., "TELEBOX', Unterrichtsblatter, year 4111988, No. 2, pp. 67-83 (Article)-no translation. Kroemer, F., "TELEBOX', Unterrichtsblatter, year 3811985, No. 4, pp. 131-141 (Article)-no translation. A.S. Yatagai, "Telephonic Voice Synthesis Systems," Telecommunications, Aug. 1985, pp. 56h-1, 68. A.J. Waite, "Getting Personal With New Technologies For Telemarketers," DM News, Feb. 15, 1987 at 50. "Shopping via a network is no longer just talk," Data Communications, Aug. 1981 at 43. "Growth-Oriented Systems," Restaurant Technology, Nation's Restaurant News Newspaper, Jul. 1, 1985 at 51. "Let your fingers do the tapping . . . and the computer the talking," Modern Office Tech., May 1984 at 80. "American Software unveils systems for IBM mainframes," Computerworld, Mar. 26, 1984 at 59. "Business Units Get Order Entry," Computerworld, Jul. 12, 1982 at 36. Basinger, R.G., et al., "Calling Card Service-Overall Description and Operational Characteristics", The Bell System Technical Journal, Sep., 1992. Confalone, D.E., et al., "Calling Card Service-TSPS Hardware, Software, and Signaling Implementation", The Bell System Technical Journal, Sep., 1982. Eigen, D.J., et al., "Calling Card Service-Human Factors Studies", The Bell Technical Journal, Sep., 1982. Lexis Search, Nov. 1, 1984, re: System 85 Computer Process. Lexis Search Jan. 28, 1985, re: Rolm Releases Four-Channel Phonemail Voice Message Unit. Bulfer, Andrew F., "AT&T's Pay-Per-View Television Trial", published in AT&T Technical Journal, MayiJun., 1987.
* cited by examiner
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For example, a voice origination apparatus ay prompt individual callers who (after qualification) provide select digital data to develop a record for further processing either immediately, upon the evolution of a defined set of callers or This application is a continuation of application Ser. No. 081475,425, filed on Jun. 7, 1995, and entitled "Telephonic- s upon the establishment of select external data. Thus, following a qualification phase, the information acquisition Interface Statistical Analysis System," which is a divisional phase may be concurrent or consecutive w
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