Docket #_______________________ Dear Cook County Child Support Client; On ______/______/______ you placed a call to the Cook County Clerk of the Circuit Court Child Support Hotline, at (312) 345-4015 We are committed to providing you with the best customer service possible. Please take a moment to rate your experiences with the Cook County Child Support Hotline, and return this survey in the enclosed self-addressed envelope. Thank you!
Cook County Child Support Customer Service Survey
1. My call was answered in a timely manner. ______________________________________________________________________________________________________ 2. The customer service operator was friendly , courteous, professional and helpful. ______________________________________________________________________________________________________ 3. The customer service operator provided his/her name and telephone number to me. (If you know the name and/or extension # of operator, please provide: ________________________________ at phone # (312)345-___________________)
4. The customer service operator provided me with the information requested. ______________________________________________________________________________________________________ 5. The customer service representative resolved the problem I inquired about. ______________________________________________________________________________________________________ 6. Overall, I was satisfied with the service provided to me by the Office of the Clerk of the Circuit Court of Cook County, Child Support Division. ______________________________________________________________________________________________________
Your name and telephone number (optional): __________________________________________________