Free 340.025 1-07-09.pmd - Illinois

File Size: 327.5 kB
Pages: 2
Date: January 16, 2009
File Format: PDF
State: Illinois
Category: Court Forms - Local
Author: rezomaya
Word Count: 262 Words, 2,661 Characters
Page Size: Letter (8 1/2" x 11")

Download 340.025 1-07-09.pmd ( 327.5 kB)

Preview 340.025 1-07-09.pmd
Dorothy Brown
Clerk of the Circuit Court of Cook County

As Clerk of the Circuit Court employees, we are expected to serve the public courteously and efficiently. We would like to know if we are succeeding and how we might do better.
1. 2. Today's date

___________________ Time of your visit _________________ Room # ____________ ________________

What Division / District did you visit? ________________________________________________________
Motion Counter File Request Cashier Courtroom Information Desk Other

3. 4.

Reason for visit: ______________________________________________________________________ Please rate the following for today's visit: Outstanding Courtesy Speed of Service Quality of Service Overall Service Good Average Fair Poor


How long did you wait for service? ___________ minutes.

340*025 A (Rev. 1/07/09)


Were the posted signs helpful? Yes


Reason _________________________________________

7. Was the computer system helpful? Yes No Reason _______________________________________

8. Was your transaction processed correctly? Yes No Reason __________________________________

9. Comments/suggestions
(What was best about our service and what can we improve? Please identify the employee who served you, if known.):

_________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________
10. (CONFIDENTIAL/OPTIONAL) Contact Information. * To support our green, cost-efficient initiatives, the Clerk's Office will correspond by email when available. Please assist us in this effort by providing your email address below. Name: ______________________________________________________________________________ Address: _______________________________________City:____________ State:_____ Zip:________ Telephone: _________________________ E-mail ___________________________________________ Dorothy Brown Please remember to place your form in the questionnaire box or mail to: If you need immediate service please call (312) 603-0440.
Clerk of the Circuit Court of Cook County Training and Development Department 69 W. Washington Street, Suite 2500 Chicago, IL 60602 Fax: (312) 603-9678

Thank you for your comments.
340*025 B (Rev. 1/07/09)