Free Statement - District Court of Arizona - Arizona

‘ Case 2:04-cv—00429-I\/IHI\/I Document 209-13 Filed 10/29/2007 Page 1 014

Alexander L. Jung
1660 Brigden Rd.
Pasadena, CA 91104
(949) 302-9569
EDUCATION
Bachelor of Arts
Electronic Media
University of Illinois at Chicago, 1996
E
MANAGER
HMS Host Corporation - Los Angles LAX, CA Qvlarch 2005 — Present)
Operations ManagementE
• Take positive action to ensure that equal opportunity is conducted in all our business
activities.
• Provide leadership to the organization in a way that motivates associates.
• Demonstrate an ability to effectively grow sales and operating profit and
continuously improve customer and associate satisfaction.
• Ensure on a daily basis the store is opened, staffed, and closed to maximize its hours
of operation to provide customers with quality products and excellent service. E
• Ensure on a daily basis the store is clean, inventory levels are appropriate and the
machines are properly maintained. Q
• Maintain effective communications through out all levels of the organization by
written reports and verbal communication.
HR Skills/Trainingl]
• Delegate work and responsibility clearly so that associates understand what
is expected of them, and the standards by which they will be evaluated.
• Train and develop associates to achieve maximum productivity as well as associate
job satisfaction.
• Assist associates in self-development and career planning, evaluate associate
performance; administer wages; time-keeping; promote, or recommend for promotion
associates who have demonstrated a capability.
• Ensure that associate files are effectively maintained. E
• Follow through all procedure that eliminates potential hazards by educating
associates in safe work practices and use of equipment. Comply with all federal and
state occupational safety and health laws. Promptly report and record all work place
injuries.
Case 2:04-cv—00429-I\/IHI\/I Document 209-13 Filed 10/29/2007 Page 2 of 4

• Maintain a workplace free from harassment and intimidation based on race, color,
creed, age, religion, sexual orientation, national origin, and disability or veteran
status.
• Understand the laws and regulations to properly handle grievance and prepare
meetings with Union to resolve issues raised by associate.
Customer Service
• Manage Customer service and relations.
• Handle customer complaints and follow proper procedure including investigation.
Cash Handling/Internal Controls
• Ensure on a daily basis all store—level paperwork is completed accurately, i.e.,
inventory, accountabilities, communication logs, work orders, etc.B U
• Analyze and manage the fmancial results of the store to ensure maximum profits are
balanced with customer and associate satisfaction.
Manager
Bento Teriyaki and Rolls - Mission Veijo, CA (November 2002- December 2004)
• Responsible for setting up fast Japanese Restaurant.
• Developing business plan, and overseeing the contractors.
• Analyze daily sales data and inventories to plan and make adjustments.
• Hiring, hands—on training, scheduling, and payroll.
• Establish and Implement customer service policy.
• Building on-going relationship with community for public relations.
Purchasing Specialist
World Wide Electronic Solutions — Tustin, CA (July 2002 — November 2002)
Suppliers Relations
• Attend national trade shows to develop contacts and current market knowledge.
• Receive visiting sales representatives and make personal visits to companies for on-going
customer relations.
Bid Acquisition
• Prepared $100,000 to $1 million commodity-bidding events and managed the outcomes.
Negotiation
• Continually doing comparisons for the best value over 20+ different venders and
achieved savings averaging 5 to 15 percent over industry vendor prices.
• Built and maintained strong relationship with vendors, ensuring there continued business
with the firm.
Case 2:04-cv—00429-I\/IHI\/I Document 209-13 Filed 10/29/2007 Page 3 of 4

Manager
• California Kitchen Pizza — Pasadena, CA (September 2006 — Present)
Multi — Unit Assistant Manager
• HMS Host Los Angles LAX, CA (March 2005 — August 2006)
Owner / Manager
• Bento Teriyaki and Rolls — Mission Viejo, CA (November 2002- December 2004)
Purchasing Specialist
• World Wide Electronic Solutions - Tustin, CA (July 2002 — November 2002)
Case 2:04-cv—00429-I\/IHI\/I Document 209-13 Filed 10/29/2007 Page 4 of 4

Case 2:04-cv-00429-MHM

Document 209-13

Filed 10/29/2007

Page 1 of 4

Case 2:04-cv-00429-MHM

Document 209-13

Filed 10/29/2007

Page 2 of 4

Case 2:04-cv-00429-MHM

Document 209-13

Filed 10/29/2007

Page 3 of 4

Case 2:04-cv-00429-MHM

Document 209-13

Filed 10/29/2007

Page 4 of 4